Summary
Overview
Work history
Education
Skills
Timeline
Generic

Rosalind McGann

Handsacre

Summary

Detail-orientated and organised professional with a background in health and social care. Skilled at relationship building and stakeholder management, Resourceful and proactive problem solver, committed to providing quality outcomes.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work history

Lease and Tenancy Manager

Horizon Care and Education Group Ltd
Cannock, Staffordshire
11.2024 - Current
  • Responsible for managing leasehold portfolio of 330 supported accommodation, properties.
  • Building and maintaining relationships with landlords,
  • Overseeing all lease events and negotiating new leases, surrenders, and lease reviews,
  • Building relationships with property investors and landlords to source new properties.
  • Successful in implementing new onboarding procedure for properties to ensure compliance with Ofsted standards.
  • Awarded Colleague of the Month for resurrecting a new scheme consisting of supported accommodation apartments and staff space. When the purchaser pulled out, I was asked to source a replacement scheme. I successfully worked with broker, securing an investor for the same block, and negotiating new lease terms. The deal was completed within 6 weeks, meaning the original project was back on track, and the existing referrals were able to move in as planned.

Estates Coordinator

SK Group
Wolverhampton, West Midlands
06.2024 - 11.2024
  • Supported Head of Estates in managing portfolio of around 400 properties.
  • Monitored lease events, including breaks, rent reviews and expiries.
  • Improved processes to ensure rent reviews of freehold properties were captured in timely manner.
  • Liaised with solicitors on new leases and renewals.
  • Ensured service charges and rents were paid within prescribed timescales , taking responsibility for resolving any payment queries or disputes.
  • Analysed lease information to resolve queries on repair liability, rights of way, demise etc.

Supported Living Team and Property Transaction Manager

Voyage Care
Lichfield
01.2015 - 06.2024
  • Managed Supported Living Team, overseeing property sourcing, compliance and accounts.
  • Collaborated with internal teams to build demand pipeline for supported living referrals.
  • Developed and maintained relationships with housing providers.
  • Oversaw implementation of new strategy for property sourcing which improved quality of properties, and provided people we support with secure, long term housing solutions.
  • Successfully reprovisioned a portfolio of supported living properties that a housing provider served notice on, achieving the best outcomes for people we support. This was either through new properties, or negotiating new leases and SLAs with alternative housing partners.
  • Assisted operations teams with tenancy sign up processes, to ensure projects were delivered within deadlines.
  • Worked with other members of Commercial team to write business cases and board papers.
  • Managed leasehold portfolio; ensured leasehold events were monitored and reported on.
  • Coordinated disposal of redundant freeholds.



Sales Coordinator/PA to MD

A.I.D. Fuel Oils Ltd
Cannock
09.2013 - 12.2014
  • Analysed and reported on sales figures and trends.
  • Assisted MD with day to day running of office.
  • Achieved accreditation on procurement portals and FORS (Fleet Operators Recognition Scheme).

Fundraising Assistant

St Giles Hospice
Lichfield
05.2008 - 05.2010
  • Manged relationships with fundraisers.
  • Assisted in fundraising events.

Education

BA (Hons) - Business Management

Staffordshire University, Lichfield Campus
Lichfield
09.2010 - 05.2013

Skills

  • Relationship Management
  • Process Improvement
  • Health and Social Care
  • Proposal writing

Timeline

Lease and Tenancy Manager

Horizon Care and Education Group Ltd
11.2024 - Current

Estates Coordinator

SK Group
06.2024 - 11.2024

Supported Living Team and Property Transaction Manager

Voyage Care
01.2015 - 06.2024

Sales Coordinator/PA to MD

A.I.D. Fuel Oils Ltd
09.2013 - 12.2014

BA (Hons) - Business Management

Staffordshire University, Lichfield Campus
09.2010 - 05.2013

Fundraising Assistant

St Giles Hospice
05.2008 - 05.2010
Rosalind McGann