Rosalind Brown
United Kingdom
Summary
A dedicated and enthusiastic professional with extensive experience in administration. Excellent interpersonal skills and the ability to communicate at all levels. Up to date office skills in Microsoft and can learn in-house systems quickly. Friendly yet professional, punctual and hardworking.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Front of House
Falkirk Crematorium
09.2021 - 09.2022
- Prepared Crematorium and grounds for efficient management of funeral services and interment of ashes
- Oversaw between 5 to 9 cremation services per day
- Involved in cremation process through all phases from receipt of coffins to disposal of ashes
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards
- Arranged floral tributes and lights around caskets in visitation rooms and chapels
- Met with over families to plan funerals by discussing service options and needs
- Drove excellent customer by speaking to celebrants, funeral directors and members of public in relations to cremation ceremonies
Finance/Resourcing Administrator
Scottish Prison Service College
12.2018 - 06.2019
- Supported Procurement Officer by carrying out financial transactions
- Worked within Resourcing Team of Scottish Prison College
- Sifted through application and monitor all by scheduling assessments and fitness tests
- Update in-house computer system daily
- Respond to emails and check progress of all references.
Customer Services Administrator
DST
09.2017 - 03.2018
- Worked within Settlements Teams of DST in Stirling
- Responsible for making withdrawals for clients of behalf of St James’s Place
- Worked across 5 systems to access various correspondence from word, secured email system and in-house bespoke systems
- Made between 7 to 15 withdrawals daily
- Carry out other duties such as correcting letters, data input and general office duties such as mailing procedures
- Updated excel spreadsheet with latest payments and delivered all formal letters to banking for processing.
Receptionist
BAM RITCHIES
03.2016 - 09.2016
- For Bam Ritchie’s, integrated ground engineering services, including ‘design and construct’, for local authorities, main contractors, utilities and public / private companies
- Covered reception from 0830 until 1730
- Directed accordingly and take any necessary messages
- Kept reception area moving by receiving all parcels, mail and recorded deliveries
- Responsible for storing and updating stationery items
Office Administrator
SEPA
08.2012 - 01.2015
- Supported Enforcement support team of SEPA
- Organised meetings and took minutes
- Prepared witness statements from written notes
- Transcribed interviews under caution
- Carried out financial procedures using Agresso
- Used multi systems from Microsoft, power- point and in-house bespoke systems.
Education
HNC - Administration
Forth Valley College
Falkirk 08.1990 - 08.1991
Skills
Problem-Solving
Clerical Support
Planning and Coordination
Flexible and Adaptable
Data Entry
Multitasking Abilities
Dependable and Responsible
Written Communication
Attention to Detail
Teamwork and Collaboration
Timeline
Front of House
Falkirk Crematorium
09.2021 - 09.2022
Finance/Resourcing Administrator
Scottish Prison Service College
12.2018 - 06.2019
Customer Services Administrator
DST
09.2017 - 03.2018
Receptionist
BAM RITCHIES
03.2016 - 09.2016
Office Administrator
SEPA
08.2012 - 01.2015
HNC - Administration
Forth Valley College
08.1990 - 08.1991