Rosa Kiona
Hackne,Lon
Summary
I'm an outgoing person , talented individual who is looking to gain experience while still learning at college . Dedicated professional with a strong foundation in outstanding customer service, persuasive communication, and teamwork. Proactive and responsible, with a proven ability to assist others effectively while maintaining a thorough understanding of health and safety standards. Committed to positive interactions with customs and delivering l support in different environments. I can adapt to different environment and situations .
Overview
1
1
year of professional experience
Work History
Assistant
BYEP
Tottenham, Haringey
11.2023 - Current
- Made travel arrangements for executives and managers and documented travel details in memos for prompt distribution.
- Maintained orderly files with updated, easily accessible information for staff.
- Collected customer information for new orders, verified details and obtained missing data to meet project requirements.
Retail assistant
Boots UK
Oxford , City of London
11.2024 - 12.2024
- Provided coverage during peak times to manage customer flow effectively.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Processed online orders accurately and promptly for improved e-commerce service delivery .
- Delivered excellent customer service by answering queries and providing product information.
Education
Level 3 BTEC National Foundation Diploma - Medical Sciences
Capital City College Angle Centre
Islington 09.2024 -
GCSEs - Mathematics , English, Combined Science , Religious studies
Waterside Academy
Hackney 09.2020 - 06.2024
Skills
- Outstanding customer service
- Persuasive Communication
- teamwork
- Being helpful
- Proactive
- Taking responsibility
- Understanding Health and Safety
Affiliations
- reading books and drawing
- hairdresser
- make-up
Custom
I'm free on Tuesday , Wednesday and Saturday .
Timeline
Retail assistant
Boots UK
11.2024 - 12.2024
Level 3 BTEC National Foundation Diploma - Medical Sciences
Capital City College Angle Centre
09.2024 -
Assistant
BYEP
11.2023 - Current
GCSEs - Mathematics , English, Combined Science , Religious studies
Waterside Academy
09.2020 - 06.2024
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