Summary
Overview
Work history
Education
Skills
Hobbies
Timeline
Waitress

Rosa Duveen Conway

Godalming,Surrey

Summary

I have some experience in team based hospitality, outgoing and friendly, passionate about making people feel catered to and creating a special/ welcoming atmosphere. I always aim to be as helpful as possible and put customers needs first.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Catering Waitress

Too many cooks, The social table
Guildford, Surrey
02.2023 - Current

Working at events like dinner parties, weddings and funerals gives me added experience of fulfilling needs of many people at once and keeping to a tight schedule.


being observant of arising problems and being able to solve them behind the scenes while maintaining professionalism.


Paid expert attention to detail in order to create a seamless event for guests.


Communicated with guests in a friendly, enthusiastic manner and keeping their needs met at all times.

Waitress

Watts Gallery teashop
Guildford, Surrey
09.2021 - Current
  • I provide friendly and effective customer service and work to create clear communication between waiting staff and kitchen staff.
  • Sometimes I work making drinks, taking takeaway orders, making food in the kitchen or operating dishwashers as well as waitressing to help the smooth running of the teashop.
  • Working in all aspects of the teashop gives me a better understanding of multiple jobs and it allows me to perfect the skill of juggling many tasks at once.
  • Cleaned coffee machines, toilets and fridges, I have organised defrost, cake orders, storage racks and restocking.
  • I work to accommodate the elderly especially by communicating options and orders as clear as possible.


Education

A-Levels - History of art, Geography, Photography

Godalming College
Godalming
09.2021 - 06.2023

Skills

  • Working within a team of people effectively
  • Special diet and allergens knowledge
  • Meeting and greeting customers
  • Thorough menu knowledge
  • Food presentation
  • High-volume dining
  • Verbal communication
  • Upbeat, outgoing and positive
  • Efficient under pressure
  • Problem solving

Hobbies

  • One hobby that takes a lot of my time is Air cadets which I have attended for 6 years and am still thinking of perusing a career in the military. This has given me a number of skills/ qualifications like AFA (first aid) and courses in effective leadership. Especially recently I have volunteered at summer camps with young people to train them in specific areas. I have also gained silver Duke of Edinburgh but most of all cadets has helped me develop important people managing skills and the different needs of a team in order to complete a task, I find these skills helpful in everyday life.
  • Any other spare time I have is either spent socialising with friends or taking long hikes with my dogs.

Timeline

Catering Waitress

Too many cooks, The social table
02.2023 - Current

Waitress

Watts Gallery teashop
09.2021 - Current

A-Levels - History of art, Geography, Photography

Godalming College
09.2021 - 06.2023
Rosa Duveen Conway