Rory Stewart

I worked part-time as a cleaner at J.D Wetherspoons for a year. During this time I had to work as part of a team of 3-5 in order to clean the entire space within 2 hours. Working in this environment forced me to quickly learn how to maximize my efficiency within short time frames as well as the importance of delegating tasks within a group. Given the friendly and tight-knit nature of the group I also learnt the importance of friendliness and rapport within the workplace and how to ask for and offer assistance to my co-workers without impeding my own work or the work of others. Working in this position also taught me that no matter how menial or repetitive a job may seem there is always a way to find value and joy in the act of working itself and with the right mindset, any job can bring enjoyment and satisfaction.

• Communicated well with a team.
• Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
• Correctly used color-coded equipment.
• Followed health and safety guidelines to properly dispose of waste and toxic materials.
• Worked quickly to complete cleaning within allotted timeframes.

Volunteer work in a charity pop‑up. Being one of only two volunteers working within the pop‑up I was able to gain experience in task management, communication, customer service as well as resource management, and not only following but understanding instructions given. I also gained minor experience in accounting given the need for me to keep track of finances during my shifts.

• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
• Bagged, boxed and wrapped goods with care to maintain quality and presentation.
• Minimised long register queues by completing sales transactions quickly and accurately.
• Displayed and restocked merchandise by following brand guidelines.
• Maintained excellent client satisfaction by providing professional, courteous customer service.