Ambitious and motivated individual with hands-on experience in sales and customer service. Proven ability to identify potential clients, build strong relationships, and contribute effectively to team objectives. Eager to leverage communication skills, resilience, and a results-driven approach to excel in a sales account management or business development role.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Student Brand Manager
Student Cribs
Leeds, West Yorkshire
10.2024 - 07.2025
Conducted property viewings with students, showcasing Student Cribs properties and highlighting key features to meet their needs.
Successfully closed tenancy agreements by building rapport, understanding requirements, and guiding prospects through the decision-making process.
Proactively sourced potential tenants by identifying and reaching out to students, arranging my own viewings independently.
Balanced academic commitments with part-time responsibilities, demonstrating strong time management and organizational skills.
Sales Account Manager – Work Placement
Formkraft
Sheffield, UK
08.2024
Played a key role in acquiring new business by identifying potential clients, conducting outreach, and presenting tailored proposals that aligned with their needs.
Developed strong communication skills by regularly engaging with clients, ensuring that their inquiries were addressed promptly and effectively, which helped build trust and foster positive relationships.
Demonstrated a positive and resilient attitude by consistently pursuing potential leads, overcoming challenges in the sales process, and maintaining motivation even in the face of setbacks.
Showcased a drive to succeed by setting personal sales goals, actively seeking feedback, and continuously improving my approach to meet and exceed targets.
Worked closely with the sales team, gaining hands-on experience in understanding client needs, adapting sales pitches, and contributing to the overall success of the team's objectives.
Hospitality Experience
Nando's, Sainsburys, University of Sheffield
Sheffield/Leeds
02.2018 - 07.2025
Worked in various customer-facing roles at Nando's, Sainsbury's, and the University of Sheffield, gaining extensive experience in delivering high-quality service to a diverse and multicultural clientele.
Developed strong interpersonal, communication, and multitasking skills by consistently providing excellent customer service in fast-paced environments.
Demonstrated efficiency and attention to detail, particularly in roles requiring inventory management, order fulfillment, and cash handling.
Played a crucial role during the COVID-19 pandemic as a key worker at Sainsbury's, ensuring timely and accurate online order preparation.
Assisted in training new team members, contributing to team effectiveness and maintaining high operational standards.
Education
Bachelor of Arts - Business Management with Finance
Leeds Beckett University
Leeds
09.2021 - 07.2025
A-Levels - Business, Politics, Economics
Notre Dame High School - Sixth Form
Sheffield, SHF
09.2018 - 04.2020
GCSEs - 10 GCSE's graded A-C including Maths and English