Rory Pullen
Thornhill,Wiltshire
Summary
I am an upbeat Supermarket Assistant who offers proven history of superior customer service, operates POS systems to swiftly process payments, and engages customers to build satisfaction and loyalty. During my first semester at BIMM, I transferred to the Waitrose in Clifton for the term, which required me to apply the processes and procedures that I had learnt at Marlborough to an entirely new setting. I have also been playing guitar since I was 7 years old - constantly driving to improve my skills, and widen my knowledge around the technology and hardware to bring the best out of my instrument.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Supermarket assistant
Waitrose & Partners
Marlborough, Wiltshire
03.2024 - Current
- Trained new staff members on store procedures and policies for effective induction process.
- Tidied up aisles after store closing hours for an inviting shopping atmosphere next day.
- Participated in weekly team meetings, offering constructive feedback and ideas.
- Supported in-store events and sales campaigns to boost revenue growth.
- Operated till effectively, minimising queue times for customers.
- Offered assistance to elderly or disabled customers whilst shopping, enhancing their shopping experience.
- Handled stock replenishment, ensuring shelves remained tidy and well-stocked.
Kitchen porter
The Lamb Inn
Marlborough, Wiltshire
02.2023 - 03.2024
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Cleaned work surfaces, ensured hygiene standards were met.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Assisted chefs in food preparation for efficient meal service.
Education
BIMM - Guitar Performance and Music Production
Bachelor of Arts
Bristol 09/2025 -
A-Levels - Core Mathematics, Product Design, Physics
St John's School
Marlborough 09/2023 - 05/2025
Skills
- Point of sale operation
- Pricing accuracy verification
- Customer queries response
- Merchandising guidelines
- Familiarity with store layout
- Age-Restricted sales verification
- Digital cash register use
- In-Store demonstration
- Shelf replenishing
- Store cleanliness standards
Affiliations
- Playing Guitar, writing and recording music
- Performing in various bands
Certification
During my time learning Guitar, I completed the Trinity Rock & Pop Guitar grades - finishing at Grade 8 when I was 15 years old. I achieved a distinction with a score of 97%.
Timeline
Supermarket assistant
Waitrose & Partners
03.2024 - Current
Kitchen porter
The Lamb Inn
02.2023 - 03.2024
BIMM - Guitar Performance and Music Production
Bachelor of Arts
09/2025 -
A-Levels - Core Mathematics, Product Design, Physics
St John's School
09/2023 - 05/2025