Rory Paver
Leeds
Summary
Dedicated professional with a strong drive for results and a commitment to excellence in customer service. Skilled in aiding and rectifying customer issues, with a focus on delivering exceptional customer experiences. Known for a patient and calm nature, ensuring effective resolution of challenges while maintaining high levels of customer satisfaction. Career goals include further enhancing expertise in customer relations and contributing to organisational success through outstanding service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Technological advisor
Merrion Strategy
Liverpool
12.2023 - Current
- I provide expert guidance on technological solutions to enhance operational efficiency.
- I built and actively work on maintaining a work station for the managing director of the company.
- I assist in the management of vital software and hardware key in assisting the functionality of the firm.
Accountant (work experience)
DSG Chartered Accountants
Liverpool
10.2024 - 10.2024
- I engaged in routine filing and organisation of financial documents to streamline access for audits.
- I supported preparation of financial statements by gathering necessary documentation and ensuring completeness.
- I worked across two separate teams, gaining insight to the importance of accurate data manipulation and having coherence within groups of colleagues.
Benefits administrator
AJ Bell
Salford
08.2024 - 08.2024
- I was trained in customer service via the AJ Bell talent platform.
- I learned how to appropriately engage with clients and carry myself in a professional manner in order to uphold standards.
- I assisted in processing employee benefits claims ensuring adherence to company policies.
- I further realised the importance of commitment to my work and assured that I was always focused on delivering and enjoyable experience for clients.
Education
A-Levels - Economics, Maths, Computer Science
Calderstones School
Liverpool 09.2023 - 09.2025
Bachelor of Science - Economics
University of Leeds
Leeds 09.2025 -
Skills
- Drive for results
- Customer focus
- Aiding and rectifying customer issues
- Customer service trained
- Commitment
- Patient and calm nature
Certification
CASS certification at AJ Bell.
Drivers licence.
Accomplishments
Captained a football team for 2 years.
Affiliations
Passion for sport including football and darts.
I like cars and understanding how the machinery operates within them.
Timeline
Bachelor of Science - Economics
University of Leeds
09.2025 -
Accountant (work experience)
DSG Chartered Accountants
10.2024 - 10.2024
Benefits administrator
AJ Bell
08.2024 - 08.2024
Technological advisor
Merrion Strategy
12.2023 - Current
A-Levels - Economics, Maths, Computer Science
Calderstones School
09.2023 - 09.2025
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