Rory Ferrier
Dundee
Summary
Highly motivated and results-driven sales professional with a strong track record of success in commission-only door-to-door sales. Proven ability to maintain a positive mindset and resilience in the face of rejection, consistently exceeding sales targets through persistence and adaptability. Skilled at building rapport, identifying customer needs, and closing deals. Committed to continuous improvement, constantly seeking opportunities to enhance sales techniques and maximize performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Door-to-Door Sales Representative
Nudge Solutions
04.2024 - 12.2025
- Consistently ranked among the top-performing sales representatives, exceeding sales targets and quotas on a regular basis.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
Bartender
Three Bears Brewery
04.2023 - 03.2024
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Certified Ski Instructor
Mt. Norquay Resort & Previously Vail Resorts
12.2022 - 04.2023
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Adapting my teaching styles to suit different customers.
Overnight Camp Counselor
Camp Tawingo
07.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Retail Sales Associate
Sainsbury’s
09.2021 - 12.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
Kitchen Porter
Jessies Kitchen
06.2021 - 09.2021
- Monitored food temperatures and quality throughout shifts.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Crew Member
Meze Grill
10.2020 - 05.2021
- Served customers food during busy periods
- Answered customer questions about menu items, this required me to learn the menu in depth.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
Sales Associate
Scott Brothers Butchery
09.2017 - 07.2019
- Served customers efficiently while ensuring they felt welcome and looked after.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about a vast array of products to help them find which option suits them best.
Kitchen Porter
Wee Cook Kitchen
12.2016 - 09.2017
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
High School -
Grove Academy
Dundee, Scotland05.2021
Skills
- Persuasion and Negotiation – Effectively influencing buying decisions and closing deals
- Communication – Clear, confident, and engaging verbal and written communication
- Resilience and Persistence – Maintaining motivation and focus despite setbacks and rejection
- Relationship Building – Establishing trust and rapport with clients to drive long-term success
- Active Listening – Understanding customer needs and tailoring solutions accordingly
- Time Management – Prioritizing tasks and managing schedules to maximize productivity
- Goal Orientation – Consistently working toward and exceeding sales targets
- Adaptability – Adjusting sales strategies based on customer feedback and market changes
Certification
- BASI Level 2 ski instructor
- AST certified level 1&2
- Proserve
Timeline
Door-to-Door Sales Representative
Nudge Solutions
04.2024 - 12.2025
Bartender
Three Bears Brewery
04.2023 - 03.2024
Certified Ski Instructor
Mt. Norquay Resort & Previously Vail Resorts
12.2022 - 04.2023
Overnight Camp Counselor
Camp Tawingo
07.2022 - 08.2022
Retail Sales Associate
Sainsbury’s
09.2021 - 12.2021
Kitchen Porter
Jessies Kitchen
06.2021 - 09.2021
Kitchen Crew Member
Meze Grill
10.2020 - 05.2021
Sales Associate
Scott Brothers Butchery
09.2017 - 07.2019
Kitchen Porter
Wee Cook Kitchen
12.2016 - 09.2017
- BASI Level 2 ski instructor
- AST certified level 1&2
- Proserve
High School -
Grove Academy
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