Charanjeet Kaur Grewal

Volunteer annually for a month in an international programme empowering vulnerable youth to overcome challenges such as poverty, mental health issues, and trauma. Facilitate a telephone helpline, providing support for personal well-being and life-threatening situations, and refer individuals to long-term counselling services and relevant agencies as needed.

• Bespoke one-to-one mentoring to vulnerable children, who need assistance with their social, emotional or mental health wellbeing.
• Sensitively supported students navigating difficult bereavement, anxiety and self-esteem situations, offering a safe space to talk and providing relevant assistance.
• Used a wide range of illustrative activities to help students explore concepts such as attachment.
• Provided crisis intervention in response to emergencies such as safeguarding concerns, employing existing trust and rapport to deescalate situations.

• Due to the current cost of living crisis, interacting with vulnerable clients and further liaising with partner charities (Gingerbread, Mind, Women's Aid etc) to help reduce the harm that problem debt causes.
• Informed clients of potential legal action and required remediation to avoid escalation.
• Used calm phone manner to develop rapport and extract as much information as possible as well as supporting individual's through trauma, including abuse and death.

• Working in partnership with The Salvation Army as part of the Government's Modern Slavery Victim Care Contract (MSVCC) providing Specialist support to victims of Modern Day Slavery & Trafficking through the NRM process, including advocacy, crisis intervention and case management.
• Autonomously conducting thorough assessments of survivors' needs (NBA's) and risks (RNA), further developing accurate and up-to-date support plans in collaboration with service users using a trauma based approach.
• Keeping up-to-date with changes in legislation, policy, and practice relating to human trafficking and modern slavery.
• Developing and maintaining relationships with partner agencies such as the police, embassies, local authorities and NGOs, to ensure a coordinated approach in providing holistic support.
• Providing advice and guidance to individuals on their rights and ECAT entitlements, including access to support services such as housing, health, education and legal support.

• Training and Education: Design and deliver tailored, comprehensive training programmes for a wide range of stakeholders, including law enforcement, healthcare professionals, social services, and community organisations. Focus on equipping individuals with the skills to identify and respond to potential modern slavery cases, ensuring they understand the complexities of trafficking and exploitation and how to provide immediate, appropriate support.
• Direct Advocacy and Support: Act as an advocate in live safeguarding operations, collaborating with first responders, police, and social services to ensure the safety and wellbeing of potential modern slavery survivors. Provide real-time support and guidance on securing necessary services and resources for individuals identified during operations.
• Trauma-Informed Approach: Employ a trauma-informed approach in all advocacy efforts, ensuring that survivors of modern slavery are treated with dignity and respect. Understand the psychological and emotional impacts of trauma, and integrate this knowledge into all interactions, minimising harm and promoting healing.
• Policy and Advocacy: Contribute to policy development and advocacy efforts to raise awareness of modern slavery issues within the local and national context. Work alongside legislators, legal experts, and advocacy groups to influence and improve systems of support and protection for survivors.

• Leadership and Strategic Oversight: Lead and manage a team of advocates, overseeing the development and delivery of comprehensive training programmes for stakeholders, including law enforcement, healthcare professionals, social services, and community organisations. Ensure the training is effective, up-to-date, and aligned with best practices in identifying and responding to potential modern slavery cases.
• Direct Advocacy and Support: Continue to advocate in live safeguarding operations, collaborating closely with first responders, police, and social services to ensure survivors of modern slavery receive the appropriate support and services. Oversee complex cases, ensuring a seamless and coordinated approach to survivor care.
• Trauma-Informed Approach: Champion a trauma-informed approach across the team, ensuring that all advocates are equipped with the necessary tools to support survivors with empathy and understanding. Promote continuous professional development in trauma care and ensure that all advocacy efforts are survivor-centred.
• Safehouse and PRE-NRM Space Management: Oversee the management of the safehouse within the Pre-Referral to the National Referral Mechanism space, ensuring a secure, supportive environment for survivors. Coordinate and implement operational improvements, ensuring the safehouse continues to meet the diverse needs of individuals before their formal referral.
• MASH Safeguarding and Multi-Agency Leadership: Lead and facilitate Multi-Agency Safeguarding Hub (MASH) meetings, ensuring that modern slavery cases are prioritised and handled with urgency. Develop strategies for effective multi-agency collaboration, ensuring a coordinated response to at-risk individuals.
• Funding Bids and Resource Management: Play a key role in securing funding for modern slavery advocacy and support services by preparing and submitting detailed funding bids. Work closely with partners and stakeholders to secure financial resources for new initiatives and to sustain existing services. Ensure the efficient allocation and management of resources to maximise impact and reach.
• Impact Monitoring and Evaluation: Implement and oversee systems for monitoring and evaluating the effectiveness of the advocacy and support programmes, ensuring that outcomes for survivors are consistently positive. Lead the analysis of data and feedback, using insights to refine services, improve impact, and inform future programme development.
• Professional Development and Team Well-being: Focus on the continuous professional development of the team, ensuring they are well-equipped to handle the emotional and psychological challenges of working in the modern slavery field. Foster a supportive and collaborative team culture, promoting staff well-being, resilience, and self-care to ensure high standards of service delivery.
• Implementation of Lived Experience Panel: Successfully initiated and implemented a Lived Experience Panel within the field of modern slavery, ensuring that the voices of survivors are central to shaping advocacy strategies, policies, and service delivery. This panel provides invaluable insights, enhances service relevance, and fosters survivor-led solutions in the fight against modern slavery.

• Therapeutic Approach and Interventions: Utilises an integrative therapeutic approach, combining Cognitive Behavioural Therapy (CBT), Attachment Theory, and Person-Centred Therapy to provide tailored interventions. Experienced in working with individuals facing trauma, PTSD, depression, anxiety and low self-esteem, adapting therapeutic techniques to meet the unique needs of each client.
• Assessment and Case Formulation: Conduct thorough assessments of clients' mental health, trauma history, and current emotional well-being. Under supervision, develop client-centred case formulations and treatment plans, regularly reviewing and adapting these in response to clients’ progress and evolving needs.
• Crisis Intervention and Risk Management: Provide immediate support to women in crisis situations, ensuring they are safe and emotionally stabilised. Work with the charity’s safeguarding team to assess risk and develop safety plans for clients experiencing ongoing domestic violence, ensuring that they receive the support they need in managing risk while engaging with therapeutic services.
• Confidentiality and Ethical Practice: Adhere to strict BACP ethical and professional standards, ensuring client confidentiality and respecting the dignity of each individual. Follow safeguarding policies and procedures when necessary, prioritising clients' rights and choices throughout the therapeutic process.
• Supervision and Reflection: Engage in regular clinical supervision to reflect on practice, receive constructive feedback, and develop therapeutic skills. Use supervision to manage the emotional impact of working with survivors of domestic violence and to grow as a professional psychotherapist.
• Professional Development: Continuously build on clinical knowledge and skills through ongoing training, research, and participation in professional development opportunities. Stay updated on the latest therapeutic interventions and trauma-informed practices relevant to working with survivors of domestic violence.
• Advocacy and Empowerment: Advocate for the mental health needs of women experiencing domestic violence, helping raise awareness of the psychological impact of abuse within the charity and the wider community. Empower clients to take an active role in their healing process, restoring autonomy and self-confidence.
• Support for Recovery and Reintegration: Support clients in their long-term recovery, helping them regain confidence, self-worth, and independence after leaving abusive relationships. Provide ongoing therapeutic support as they navigate life changes, including rebuilding personal relationships, securing employment, and regaining a sense of safety and self-security.

Final year MSc Integrative Counselling & Psychotherapy (BACP-accredited)
Student Member of BACP | Graduate Member of BPS

• Provide weekly one-to-one psychotherapy sessions to a diverse client group aged 16+, presenting with a wide range of psychological and emotional difficulties including anxiety, depression, complex trauma, relational issues, identity concerns, and low self-esteem.
• Integrate multiple therapeutic approaches - CBT, person-centred, and attachment-based therapy, to offer a flexible, client-led experience that adapts to individual needs and presenting issues.
• Conduct comprehensive initial assessments, develop collaborative formulations, and set therapeutic goals with clients while continually evaluating progress and adapting the approach accordingly.
• Hold and manage a dynamic clinical caseload, balancing short-term and open-ended work, with experience working across different presenting issues, risk levels, and stages of client readiness.
• Maintain accurate, timely, and ethically sound clinical documentation, including case notes, risk assessments, and session reflections, in line with GDPR and BACP guidelines.
• Engage in regular clinical supervision to critically reflect on practice, deepen clinical insight, ensure ethical working, and enhance personal and professional development.
• Adhere to the BACP Ethical Framework, demonstrating a strong understanding of boundaries, confidentiality, safeguarding, and ethical decision-making in complex scenarios.
• Utilise a trauma-informed and culturally sensitive lens in all client work, acknowledging the impact of systemic, intergenerational, and relational trauma, especially when working with marginalised populations.
• Participate in ongoing professional development including academic modules, experiential training, skills practice, personal therapy, and reflective writing as part of the MSc programme.
• Collaborate with supervisors and wider multidisciplinary teams, where appropriate, to support client wellbeing and uphold a high standard of therapeutic care.
• Maintain a high level of self-awareness and reflective capacity, integrating personal insight and academic theory into clinical work, and adapting interventions based on client feedback and therapeutic outcomes.
• Foster a strong therapeutic alliance by consistently creating a non-judgemental, empathic, and attuned therapeutic environment, allowing clients to feel seen, heard, and emotionally safe. Build trust through active listening, presence, and relational depth, enabling clients to explore difficult emotions, challenge entrenched patterns, and develop greater self-awareness. Maintain relational consistency and openness to repair when ruptures arise, recognising the therapeutic relationship as a core component of healing and growth.