Roopa Aeddula
Summary
A highly driven and results-oriented professional Business System Analyst with nine years' experience in high level business environments. Working across both the private and public sectors has led to a broad knowledge of business development and growth. Technically proficient with relationship management skills, being able to understand client requirements and deliver the right solutions. Looking for a new opportunity where I can add value and contribute to a company's long-term growth.
Overview
9
9
years of professional experience
Work history
Business system analyst
SoftKey Solutions
Hyderabad, India
12.2019 - 08.2023
- Prepared and presented Business Requirements Document (BRD), System Requirements Specification (SRS), Functional Requirements Document (FRD) and Request for Proposal (RFP) document involved in sign-off process.
- Articulated and communicated requirements to product team members including software engineers, testers, UI developers and UX designers.
- Coordinated with customer business process owners and technology teams to develop technical requirements and user acceptance testing related to CRM system functions.
- Worked with the Product Owner to create and maintain product roadmaps, epics, user stories, use cases and product documentation.
- Participated in testing of new system functionality, UAT(User Acceptance Testing) and provided user support for helping in resolving the issues when applicable.
- Conducted testing phases to oversee cycles, spot defects and errors before migrating to implementation stage.
- Documented and evaluated test results to maintain accurate records.
- Created and Updated the tables using SQL server.
Application development analyst
NYC Department of Education
New York, USA
02.2019 - 09.2019
- Worked for SESIS (Special Education Student Information System) team using TIENET Application for managing the Special Education Student Records.
- Communicated effectively with potential users, stakeholders and IT staff to identify needs and evaluate potential business solutions with project management.
- Extensively used SQL queries for creating, updating and validating the data stored in different database tables.
- Generated the test cases using HPQC application.
- Managed the requirements and tests using HPQC
- Worked with the T5 (Turning) process and PRE-K by validating the data after deploying into the production in SESIS Front End.
Business system analyst
Freedom Mortgage
New Jersey, USA
04.2016 - 01.2019
- Responsible for Requirement gathering, creating Business Process Flows (As-Is and To-Be), Business Process Modeling and Business Analysis with Document and Records Management for Segment Partnership and other Business Technology Projects.
- Designed Work flows and BPM Business Process Management for streamlining approval processes for Campaign Requests and review automation using IBM BPM as part of controls.
- Involved in the BPM projects in driving customer experience initiatives, for overhauling customer service processes and seek to deliver more compelling experiences that incorporate analytics and real-time guidance
- Involved with Mortgage LOB in the Underwriting team to re-design the business process using IBM BPM.
- Used GIS technology for improving the business processes and enhancing the delivery of services
- Facilitating the requirement sessions within the SAFe Framework
- Scrutinized existing and proposed methods and procedures.
- Involved end-to-end in RPA projects which helps business users to automate their processes that used to be done manually.
Business system analyst
Aptima Consulting Pvt. Ltd
Hyderabad, India
02.2013 - 06.2014
- Analyzed requirements, participated in Design Discussions and prepared Design documents
- Developed data mapping and transformation scripts to put data in the required format and context.
- Performed technical data analysis, provide referential integrity checks and deliver other project tasks, as assigned, on time and communicates accordingly.
- Developed user stories and tasks while participating on Agile teams.
- Knowledge in setting up the communications for EDI transmissions using FTP, SFTP and real time API setups.
- Generated complex reports using MicroStrategy for Drill down, Slice and Dice type of reports and deployment for end-users and documented the entire project.
Web Developer
Premisys
Hyderabad, India
08.2012 - 01.2013
- Managed databases with strong SQL Queries.
- Conducted functionality, usability, interface, compatibility and security testing of the web application developer.
- Defined the test scenarios (testing the bounds, validations) for the web application, identified and reported bugs to the development team.
- Additionally, performed bug fixes for the application, as part of the development team.
- Developed and maintained checklists to ensure development was aligned with client's specifications and requirements
Education
Master of Science - MSEE
Fairleigh Dickinson University
New Jersey, USA 08.2014 - 02.2016
Skills
- Business planning
- Functional requirements
- SQL and databases
- Agile methodologies
- Jira
- User acceptance testing
- Microsoft Office Suite
- Power BI
- Informatica
- CRM
- RPA
- Selenium
Timeline
Business system analyst
SoftKey Solutions
12.2019 - 08.2023
Application development analyst
NYC Department of Education
02.2019 - 09.2019
Business system analyst
Freedom Mortgage
04.2016 - 01.2019
Master of Science - MSEE
Fairleigh Dickinson University
08.2014 - 02.2016
Business system analyst
Aptima Consulting Pvt. Ltd
02.2013 - 06.2014
Web Developer
Premisys
08.2012 - 01.2013