Summary
Work History
Education
Skills
Timeline
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Roohan Abbas

Bradford/Leeds

Summary

Accomplished professional with extensive experience in food service and team leadership, having held roles such as Barista, Shift Manager, and Shift Leader. Demonstrates strong skills in effective communication, customer service, and inventory management. Proven ability to enhance operational efficiency through meticulous attention to detail and quality assurance. Adept at fostering collaborative work environments and maintaining high standards of health and safety. Career goal includes advancing into senior management roles within the hospitality industry to further leverage expertise in team coordination and customer satisfaction. Motivated individual with strong collaboration and multitasking abilities. Delivers high-quality customer experiences through effective communication and organisational skills. Committed to creating a supportive team environment and upholding safety standards.

Work History

Barista

23.5 Degrees
Bradford
  • Conducted routine machine maintenance checks to ensure optimal operational efficiency.
  • Executed drive-through operations with efficiency and accuracy.
  • Executed opening and closing duties to ensure seamless operational flow.
  • Ensured cleanliness of café equipment to maintain hygiene standards and enhance customer experience.
  • Served hot and cold beverages promptly while maintaining high standards of quality and presentation.
  • Enhanced product temperature regulation. Optimised visual presentation for customer satisfaction. Assisted in quality assurance processes.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Collaborated with team members during busy periods improving workflow efficiency.

SHIFT MANAGER

Popeyes
Leeds
  • Coordinated daily operations to ensure seamless workflows and high team performance.
  • Trained and mentored team members, fostering a productive and supportive work environment.
  • Delivered prompt, effective solutions to customer inquiries and complaints, ensuring satisfaction.
  • Oversaw inventory control, maintaining stock levels and timely order processing.
  • Enforced safety protocols and company policies, ensuring a compliant workplace.
  • Conducted detailed shift handovers to support smooth team transitions and continuity.
  • Built strong customer relationships through professional and approachable communication.

SHIFT LEADER

McDonald’s
Bradford
  • Led team meetings to foster communication and improve work efficiency.
  • Conducted regular equipment checks for optimal performance.
  • Coordinated employee tasks to meet business objectives efficiently.
  • Ensured smooth operational flow by effectively managing shift schedules.
  • Maintained high standards of customer service for improved satisfaction ratings.
  • Upheld company policies strictly, promoting adherence amongst all staff members as well.

Education

Diploma - Public Services

Quarry Hill Campus
Leeds

Skills

  • Effective communication
  • Team leadership
  • Customer service
  • Shift flexibility
  • Collaboration
  • Inventory management
  • Attention to detail
  • Quality assurance
  • Multitasking
  • Team player
  • Organizational skills
  • Food service expertise
  • Health and safety
  • Drive-through operations
  • Shift coordination
  • Equipment checks
  • Picking and packing
  • Packaging and repackaging
  • Lifting and sorting
  • Loading and unloading
  • Labelling and boxing
  • Warehouse picking
  • Physical Fitness

Timeline

Barista

23.5 Degrees

SHIFT MANAGER

Popeyes

SHIFT LEADER

McDonald’s

Diploma - Public Services

Quarry Hill Campus

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