Roney Andreatta Oliveira
Swindon,Wiltshire
Summary
I am detail-orientated person committed to delivering impactful operational change projects. Skilled at developing tailored solutions to challenging operational issues. Demonstrates exceptional analytical and data modelling practices to produce successful and smooth-running projects.
Overview
10
10
years of professional experience
Work History
Sales Enablement Manager
Checkatrade
Portsmouth, Hampshire
10.2022 - Current
- Liaised with management to align daily operations with overarching priorities.
- Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Analysed operations data to identify process gaps and successfully implement change.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Served as key representative, liaising with various stakeholders in support of operational excellence.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
MI/Dialler Manager
Woven
Swindon, Wiltshire
06.2021 - 10.2022
- Utilised data visualisation tools to generate and deliver compelling presentations fo internal an external stakeholders.
- Assisted with continuous improvement initiatives, applying data findings to address underperforming areas.
- Collaborated with cross-functional teams to implement operational improvements and business strategies.
- Leveraged qualitative and quantitative analysis tools to assess data and report on findings.
- Applied knowledge of data modelling and statistical analysis to note trends and draw conclusions.
- Monitored KPIs and tracked continuous progress to evaluate efficacy of business solutions.
- Uncovered trends and patterns and reported to senior decision-makers.
- Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
- Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
- Documented process flows and implemented requirements for functional improvements.
- Worked closely with stakeholders to define key performance indicators (KPIs) and establish metrics for processes and projects.
Dialler Analyst/Administrative Support
Carpeo/Woven
Swindon , Wiltshire
10.2014 - 05.2020
- Assisted with financial tracking and budget enforcement by approving financial expenditures.
- Kept and maintained accurate filing system for preservation of office information.
- Assisted managers in compiling and organising materials for meetings.
- Utilised data visualisation tools to generate and deliver compelling presentations fo internal an external stakeholders.
- Generated reports from extracted data for analyses.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Related insights to user actions to identify customer experience improvement opportunities.
- Mined data to identify trends and inform business decision-making processes.
- Presented data insights and highlighted improvement opportunities aligned with business strategy.
- Supported data improvement initiatives by increasing automation, reducing department costs.
- Created bespoke reports according to requests, presenting clear, informative data insights.
- Developed dashboards that increased insights, interpretations and predictions for improved forecasting.
Education
A-Levels -
Colegio Espírito Santo
Cariacica - ES12.2004
Skills
- Power BI
- Sales data analysis
- Data Visualisation
- Data Modelling
- Process Improvement
- Relational databases
- Salesforce reporting
- CRM Salesforce proficiency
- SQL querying
- MS Office Suite
Timeline
Sales Enablement Manager
Checkatrade
10.2022 - Current
MI/Dialler Manager
Woven
06.2021 - 10.2022
Dialler Analyst/Administrative Support
Carpeo/Woven
10.2014 - 05.2020
A-Levels -
Colegio Espírito Santo
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