Dedicated healthcare professional with expertise in clinical guidance and patient assessment, specialising in adult and elderly care, including those with cognitive degeneration. Demonstrates a strong ability to provide compassionate physical and psychological support, ensuring comprehensive care planning and effective medication administration. Committed to enhancing patient well-being through skilled and empathetic care delivery.
Overview
20
20
years of professional experience
Work history
Head of Unit
Barchester Healthcare, Wood Grange Care Home
Bourne, Lincs
01.2017 - 11.2025
Led team in implementing care strategies that enhanced resident wellbeing and satisfaction.
Developed and maintained operational protocols to ensure compliance with regulatory standards.
Collaborated with multidisciplinary teams to deliver high-quality care tailored to individual needs.
Mentored junior staff, fostering a culture of continuous professional development and improvement.
Reviewed and updated care plans regularly to reflect changing resident requirements and preferences.
Engaged with families and external stakeholders to build strong relationships and support networks.
Fostered a positive work environment, improved employee morale and job satisfaction.
Created an inclusive culture within the team; encouraged open communication and mutual respect among staff members.
Administration of medication and monthly ordering of medication
Unit Lead
Priory Group, Abbey Court Care Home
Bourne, Lincolnshire
05.2012 - 12.2016
Delivered high-quality care to residents through effective communication and collaboration.
Mentored junior staff members to strengthen skills and uphold care standards.
Implemented best practices in resident care, enhancing service delivery.
Coordinated daily operations to ensure a safe and welcoming environment for residents and staff.
Evaluated care plans regularly to identify areas for improvement and implement necessary changes.
Carried out day-to-day duties accurately and efficiently.
Social Therapist
NHS, Mile end Hospital
London
04.2006 - 08.2011
Guided clients through challenging life transitions, ensuring emotional support and stability.
Educated clients and families on coping strategies to improve mental health outcomes.
Counselled families regarding mental health conditions to enhance understanding and support.
Managed crisis situations effectively to prioritise patient safety and wellbeing.
Health Care Assistant at Fenwick Healthcare (Henwick Grange Nursing Home and Droitwich Mews Care Home)Health Care Assistant at Fenwick Healthcare (Henwick Grange Nursing Home and Droitwich Mews Care Home)