Ronald Tideswell
Kelso ,The Scottish Borders
Summary
Dedicated Storekeeper with 7 years years of experience. Analyses store KPIs to improve processes and drive results. Expert stock manager and visual merchandiser.
9 years of experience providing sales services. Honest worker excelling in loss prevention strategies. Organised and proficient in restocking store merchandise to guarantee product availability for customers.
Overview
13
13
years of professional experience
Work history
Guide at Floors Castle
Roxburgh Estates
Kelso, The Scottish Borders
04.2024 - 09.2025
- Guided visitors through historical exhibits, providing engaging narratives to enhance their experience.
- Collaborated with team members to deliver exceptional customer service and address visitor inquiries effectively.
- Managed visitor flow during peak times, ensuring safety and comfort for all attendees.
- Conducted daily briefings with staff to prepare for visitor volume and ensure smooth operations.
- Demonstrated knowledge of local history and estate features to enrich tours and educate guests.
- Assisted in maintaining cleanliness and organisation of public areas to ensure a welcoming environment.
Antique dealer
Self employed
Kelso, The Scottish Borders
03.2021 - 08.2023
- Curated selection of antiques by assessing historical significance and condition.
- Developed relationships with clients through personalised service and expert knowledge.
- Researched market trends to inform pricing strategies and inventory decisions.
- Organised exhibitions showcasing unique pieces to attract potential buyers.
- Assisted in restoring and preserving antiques to maintain their authenticity.
- Managed inventory by tracking arrivals and sales efficiently.
- Collaborated with other dealers to exchange insights and expand network.
- Kept meticulous records of acquisitions, sales and appraisals for future reference and accounting purposes.
- Fostered a welcoming store environment for customers to browse without pressure.
- Prepared invoices for customers with large orders or special sales types.
- Requested and checked customer IDs at checkout for age-restricted products.
- Displayed wares in temporary structures at markets to attract new customers.
- Carried out active selling from initial customer greeting.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Driver/Storeman
Dobies Plumbing, Heating Merchant
Livingston, West Lothian
03.2013 - 08.2021
- Operated delivery vehicle efficiently to transport goods between locations.
- Assisted in inventory management by receiving and organising stock accurately.
- Coordinated loading and unloading of products to ensure timely deliveries.
- Maintained cleanliness and organisation of storage areas to facilitate operations.
- Collaborated with team members to improve workflow and enhance service delivery.
- Followed safety protocols and regulations to ensure safe operation of vehicles.
- Conducted regular vehicle inspections to ensure compliance with maintenance standards.
Education
A-Levels - Woodwork, Geography, History
Kelso High School
Kelso, The Scottish Borders 08/1979 - 04/1983
Skills
- Excellent time keeping
- Driving license
- Flexible schedule
- Highly personable
- comprehensive stack control knowledge
- Customer Service
Timeline
Guide at Floors Castle
Roxburgh Estates
04.2024 - 09.2025
Antique dealer
Self employed
03.2021 - 08.2023
Driver/Storeman
Dobies Plumbing, Heating Merchant
03.2013 - 08.2021
A-Levels - Woodwork, Geography, History
Kelso High School
08/1979 - 04/1983