Ronald Tandoh
Newcastle,Upon-Tyne-and-Wear
Overview
5
5
years of professional experience
Work history
Pizzaiolo
Pizza Express
Bracknell
2021.09 - 2024.08
- During my time at Pizza Express, I have honed a wide array of skills and cultivated meaningful connections, making it an enriching experience. My role centered around food preparation, where I ensured high-quality dishes were consistently delivered. I engaged extensively with customers, discussing their food preferences, addressing dietary concerns, and fostering an inviting and comfortable dining atmosphere. This interaction enhanced my communication and interpersonal skills, allowing me to build lasting relationships with both regular consumers and new visitors. Additionally, I developed strong organizational and problem-solving skills, managing various tasks efficiently while maintaining attention to detail. My experience also includes adeptness with technology to further support streamlined operations. Throughout my time at Pizza Express, I have demonstrated exceptional customer service skills, ensuring every guest leaves with a positive experience.
Sales Advisor
J&M Consultancy
Newcastle, Upon-Tyne-and-Wear
2024.10 - 2024.11
- As a Sales Advisor at J&M Consultancy, I specialized in cold calling prospective clients to introduce our services and attract new customers for Scottish Power. My role involved making high-volume outbound calls, presenting tailored solutions, and overcoming objections to secure client interest. I developed excellent communication and persuasion skills, focusing on building rapport quickly and identifying client needs. Through persistence and strategic follow-ups, I consistently met or exceeded my targets, contributing to the company's growth and expanding its client base.
Customer advisor
Concentrix
Newcastle, Upon-Tyne-and-Wear
2024.11 - Current
- Working at concentrix has been a pleasure as it has allowed me to deliver excellent customer service by addressing and resolving queries. This has allowed me to develop my skills such as the ability to provide friendly, efficient customer service and handling challenging situations with ease. Making way for increased customer satisfaction by using resolving issues.
Education
Apprenticeship - Computer Science
Fujitsu Services Ltd
Bracknell09.2023
GCSE -
Brakenhale Academy
Bracknell 2015.09 - 7 2021
BTEC Level 3 National Diploma: IT - IT
Strides College
Egham09.2020
BTEC Level3 National Extended Certificate:Business - Business
Strodes College
Egham09.2020
Skills
- Strong organizational skills
- Communication skills
- Interpersonal skills
- Experience with technology and software
- Problem-solving skills
- Attention to detail
- Customer service skill
LANGUAGES
English
Twi (can understand)
PROJECTS
Project: Hack-in-the-Box, Outside of my formal computing course, I am actively engaged with Hack-in-the-Box, an online learning platform dedicated to enhancing my computing skills. This independent project offers a diverse range of modules that cover essential topics such as programming, cyber security, and network management. By tackling real-world challenges on Hack-in-the-Box, I am significantly improving my problem-solving abilities and technical proficiency. The platform's interactive learning environment and collaborative projects are also enhancing my communication and teamwork skills. This additional training through Hack-in-the-Box complements my formal education, providing practical experience and a deeper understanding of computing concepts, which are crucial for my academic and professional advancement in the field of computer science.
Timeline
Customer advisor
Concentrix
2024.11 - Current
Sales Advisor
J&M Consultancy
2024.10 - 2024.11
Pizzaiolo
Pizza Express
2021.09 - 2024.08
GCSE -
Brakenhale Academy
2015.09 - 7 2021
Apprenticeship - Computer Science
Fujitsu Services Ltd
BTEC Level 3 National Diploma: IT - IT
Strides College
BTEC Level3 National Extended Certificate:Business - Business
Strodes College