Ronald Leah
Hempstead,Kent
Summary
Detail-oriented Quality Control Technician with over two years' experience specialising in the inspection, testing and validation of refurbished payment devices within a fast-paced production environment. Promoted from Repair and Refurbishment Technician in recognition of consistently high standards of work, strong technical ability and efficiency. Experienced in quality assurance, fault diagnosis, process improvement, stock control, data accuracy and training colleagues while maintaining strict quality standards. First Class BA (Hons) Computer Animation Arts graduate with strong analytical, creative and problem-solving skills, and a proven ability to quickly learn new software, systems and technologies to deliver high-quality results and drive continuous improvement.
Overview
6
6
years of post-secondary education
2
2
years of professional experience
Work history
Quality Control Technician
Tekhub LTD
2024.07 - 2026.07
- Inspected, tested, diagnosed and validated refurbished payment devices to ensure compliance with customer and contractual quality standards.
- Performed up to 30 visual inspections, 15 hardware tests and 8 software tests per device, achieving an average turnaround time of approximately six minutes.
- Consistently exceeded the daily target of 80 devices, regularly processing 100+ devices while maintaining strict quality standards.
- Redesigned the Quality Control process, increasing expected productivity from 55 to a consistent average of 90 devices per technician per day.
- Trained and mentored eight colleagues in Quality Control procedures, improving team capability and enabling wider delegation of responsibilities.
- Collaborated with technicians to investigate recurring faults, communicate findings and implement preventative solutions that reduced repeat failures.
- Analysed repair quality across technicians with varying levels of experience, identifying trends, recurring issues and opportunities for process improvement.
- Drove continuous improvements to increase efficiency, reduce waste and shorten turnaround times without compromising quality.
- Adapted quickly to evolving Quality Control procedures in response to customer feedback and changing contractual requirements.
- Securely removed customer data and maintained accurate documentation in line with security procedures and contractual obligations.
Repair & Refurbishment Technician
Tekhub LTD
2024.07 - 2024.10
- Diagnosed, repaired and refurbished faulty payment devices to meet quality and operational standards.
- Completed hardware repairs, software installation and refurbishment procedures while following a first-in-first-out workflow.
- Consistently achieved production targets through effective time management and efficient workload prioritisation.
- Promoted to Quality Control Technician in recognition of strong technical ability, attention to detail and consistently high-quality work.
Education
Extended Diploma - Creative Media Production And Technology
Midkent College Maidstone
2018.09 - 2020.07
First Class BA (Hons) - Computer Animation Arts
University of the Creative Arts
Rochester 2020.10 - 2023.07
6 GCSE’s (1-9) and 2 BTEC’s -
Medway UTC
2016.09 - 2018.07
Skills
Technical Skills
- Quality Control & Inspection
- Hardware Testing and Validation
- Fault Diagnosis & Troubleshooting
- Hardware Repairs and Refurbishment
- Technical Problem Solving
- Process Improvement
- Data Accuracy and Documentation
- Sensitive Data Handling
- Stock Management
- Team Collaboration and Training
Digital & Creative Skills
- 3D Modelling
- Lighting
- Texturing
- Rigging
- Animation
- Post-Production
Software Knowledge
- Autodesk Maya
- Adobe Photoshop
- Substance Painter
- DaVinci Resolve
- Microsoft Excel
Timeline
Quality Control Technician
Tekhub LTD
2024.07 - 2026.07
Repair & Refurbishment Technician
Tekhub LTD
2024.07 - 2024.10
First Class BA (Hons) - Computer Animation Arts
University of the Creative Arts
2020.10 - 2023.07
Extended Diploma - Creative Media Production And Technology
Midkent College Maidstone
2018.09 - 2020.07
6 GCSE’s (1-9) and 2 BTEC’s -
Medway UTC
2016.09 - 2018.07