Ronak Patel
Croydon ,England
Summary
Experienced retail professional with over 18 years managed 8 store operations for last 5 years and driving sales growth. Skilled in team leadership, stock control, and customer service excellence. Proven ability to improve store performance and reduce costs. Currently seeking a challenging role to further develop operational and leadership skills.
Overview
18
18
years of professional experience
Work history
Store operations manager
Jala Retail - Franchise Welcome southern coop
England
01.2020 - 11.2025
- Streamlined communication channels amongst team members, improved overall productivity.
- Handled supplier negotiations, secured favourable terms and condition's
- Prioritised tasks efficiently, enhanced daily operation flow within store.
- Ensured safety regulations, resulted in secure shopping environment.
- Managed loss prevention efforts, reduced instances of shoplifting significantly.
- Optimised sales floor layouts to create appealing shopping experience.
- Conducted regular performance reviews to maintain high employee morale.
- Oversaw business staffing and training, building successful, customer-focused team.
- Created seasonal sales plans with varying stock and promotional strategies.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
Store manager
Coop
Slough
03.2018 - 11.2019
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Assisted customers in locating products around shop floor promptly.
- Coached underperforming employees improving their job performance significantly.
Store manager
Budgens
Bromley
04.2017 - 02.2018
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Assisted customers in locating products around shop floor promptly.
- Coached underperforming employees improving their job performance significantly.
Store Manager
Tesco
Croydon , Surrey
01.2015 - 03.2017
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
- Developed team-oriented environment by implementing effective leadership strategies.
- Assisted customers in locating products around shop floor promptly.
Deputy manager
Tesco
Croydon , Surrey
06.2014 - 01.2015
- Conducted performance evaluations, enhancing individual employee development.
- Managed daily operations for smooth running of office.
- Utilised strategic planning to drive business growth.
Team leader
Tesco
Croydon , Surrey
07.2012 - 06.2014
- Improved customer satisfaction through close collaboration with team.
- Led project coordination, resulting in timely delivery.
- Monitored daily operations whilst reducing operational cost significantly.
Store supervisor
Brixton one stop
Brixton
04.2010 - 06.2011
- Assisted in inventory management to maintain sufficient stock levels.
- Ensured adherence to company policies, resulting in well-regulated working environment.
- Created inviting store environment enhancing customer shopping experiences.
Customer sales assistant
Tesco
Croydon , Surrey
03.2008 - 03.2010
- Processed transactions, ensuring accuracy at all times.
- Organised marketing materials, promoting new products and discounts.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
Education
Bachelor of Business Administration - Commerce
SP University
Vallabh Bidyanagar04-2001
Skills
- Store layout planning
- Multitasking expertise
- Performance monitoring
- Profit and Loss Analysis
- Continuous Improvement implementation
- Profit and loss understanding
- Leadership development
- Resilience under pressure
- Store operations efficiency
- Strategic planning
Timeline
Store operations manager
Jala Retail - Franchise Welcome southern coop
01.2020 - 11.2025
Store manager
Coop
03.2018 - 11.2019
Store manager
Budgens
04.2017 - 02.2018
Store Manager
Tesco
01.2015 - 03.2017
Deputy manager
Tesco
06.2014 - 01.2015
Team leader
Tesco
07.2012 - 06.2014
Store supervisor
Brixton one stop
04.2010 - 06.2011
Customer sales assistant
Tesco
03.2008 - 03.2010
Bachelor of Business Administration - Commerce
SP University