Ronak Moradiya
Bolton,Greater Manchester
Summary
Dynamic and results-driven professional with a strong foundation in customer service skills, sales promotion implementation, and marketing leadership. Demonstrates exceptional customer service orientation and a deep understanding of profit and loss. Known for self-motivation, creative thinking, and supplement marketing expertise. Committed to driving business growth through innovative strategies and effective team collaboration.
Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Store manager
Mahadev Preston LTD
Preston, Lancashire
10.2023 - Current
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Helped customers obtain specialised help for refunds and exchanges.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
Shop assistant
Viv & Nik LTD
Bolton, Greater Manchester
04.2023 - 09.2023
- Tagged products quickly and accurately with price tags and stickers.
- Identified discrepancies in stocks through regular inventory management.
- Helped customers obtain specialised help for refunds and exchanges.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Warehouse operative
UPS Warehouse
Bolton, Greater Manchester
11.2022 - 03.2023
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Sorted materials on warehouse racks and shelves.
- Performed tagging and labelling of warehouse inventory.
- Assisted team members in loading large items safely onto delivery trucks.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
Education
Bachelor of Business Administration - Business Management
University Academy 92
Manchester 09.2022 - 04.2025
Skills
- Customer service skills
- Sales promotion implementation
- Customer service orientation
- Profit and loss understanding
- Self-motivation
- Supplement marketing
- Marketing leadership
- Creative thinking
Languages
English
Native
Hindi
Native
Gujarati
Proficient (C2)
Timeline
Store manager
Mahadev Preston LTD
10.2023 - Current
Shop assistant
Viv & Nik LTD
04.2023 - 09.2023
Warehouse operative
UPS Warehouse
11.2022 - 03.2023
Bachelor of Business Administration - Business Management
University Academy 92
09.2022 - 04.2025
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