Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Romilly Ferraro

Bristol,LBH

Summary

Motivated and reliable professional with a diverse background in customer service and team collaboration. Known for strong interpersonal communication skills and a commitment to delivering excellent service, ready to support organisational goals.

Overview

3
3
years of professional experience

Work History

Postal Services Officer

Australia Post
Melbourne, Victoria (Australia)
09.2022 - 07.2025
  • Handled cash transactions and recorded financial information accurately.
  • Processed payments and handled cash using point of sale (POS) computer system.
  • Assisted customers with inquiries and resolved service issues promptly.
  • Trained new staff on operational procedures and customer service standards.
  • Processed incoming and outgoing mail efficiently for timely delivery.
  • Collaborated with team members to maximise customer satisfaction.

Polling Booth Assistant

Australian Electoral Commission
Melbourne, Victoria (Australia)
05.2022 - 05.2025
  • Collaborated with team members to ensure compliance with electoral regulations.
  • Greeted voters in a professional manner.
  • Organised and maintained filing systems for documents and records.
  • Handled confidential information with discretion and integrity.

Housekeeper

Whatley Manor
Malmesbury, United Kingdom
11.2024 - 12.2024
  • Collaborated with team members to complete daily cleaning schedules efficiently.
  • Provided excellent service to guests by addressing their requests and needs promptly.
  • Assisted in laundry services, ensuring proper handling and care of linens.
  • Interacted with guests when performing daily duties.

Education

Bachelor of Film And Television -

Swinburne University
Melbourne
12-2024

High School Diploma -

Penleigh And Essendon Grammar School
Melbourne
12-2021

Skills

  • Customer service
  • Interpersonal communication
  • Teamwork
  • Time management
  • Data entry
  • Cash management
  • Adaptability in high-pressure environment
  • Sales focus

Affiliations

Friends of Woodlands Historic Park

Environmental Volunteer (2021-2025)

  • Regularly engaged with the community and supported conservation efforts
  • Hands-on contributions toward positive visitor experiences at the Historic Park

Caroline Chisholm Society

Volunteer (2018–2019)

  • Prepared care packages and completed organisational tasks, demonstrating reliability and compassion

Timeline

Housekeeper

Whatley Manor
11.2024 - 12.2024

Postal Services Officer

Australia Post
09.2022 - 07.2025

Polling Booth Assistant

Australian Electoral Commission
05.2022 - 05.2025

Bachelor of Film And Television -

Swinburne University

High School Diploma -

Penleigh And Essendon Grammar School
Romilly Ferraro