ROMANUS CHINEDU AZUMIRI
Greater Manchester
Summary
Accomplished Business Analyst and Operations Leader with extensive experience in business requirements documentation, process optimisation, and data-driven decision-making across finance, healthcare, and service industries. Skilled in Agile project management, BRD/PRD development, KPI tracking, and dashboard creation using Power BI, Excel, SQL, JIRA, Confluence, Visio, and Lucidchart. Demonstrates proven ability to streamline workflows, lead User Acceptance Testing, enhance stakeholder collaboration, and improve operational efficiency. Combines analytical rigour with hands-on experience in patient care, customer service, and branch management, delivering measurable improvements in performance, compliance, and client satisfaction.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Nursing Assistant
Pennine Care NHS Foundation Trust
Ashton-Under-Lyne, Greater Manchester
03.2026 - Current
- Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
- Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users' personal affairs.
- Observed symptoms to monitor unusual changes requiring medical attention.
- Maintained accurate patient records, documenting care given and observations made for healthcare team reference.
- Generated well-written, comprehensive handover reports to support inter-shift communication.
- Administered CPR following Basic Life Support for Healthcare Provider during emergency cases to help patients experiencing cardiac arrest.
- Evaluated social and health needs of new patients, implementing ongoing assessments to elevate care plans.
Business Analyst
Amdari Inc.
01.2026 - Current
- Collaborated with cross-functional stakeholders to define project scope and document business requirements in BRD and PRD using
- Confluence, improving requirement clarity and alignment, resulting in a 30% reduction in project rework.
- Leveraged Excel, SQL, and Power BI to analyze operational datasets, generate performance dashboards, and provide insights that
- Supported data-driven decision-making for 5+ project stakeholders.
- Built interactive Power BI dashboards to monitor project KPIs, sprint velocity, and operational metrics, improving leadership visibility
- Into project performance and reducing reporting preparation time by 35%.
- Led sprint planning, backlog management, and issue tracking using JIRA and Azure DevOps, improving Agile delivery speed by 25%
- And enhancing team productivity by 20% through streamlined processes.
- Developed and maintained RACI Matrices for multiple projects, ensuring clear ownership of deliverables and reducing workflow
- Bottlenecks by 15%, improving project timelines.
- Mapped, analyzed, and optimized business processes using Lucidchart and Visio, eliminating process redundancies and improving
- Operational workflows by 20%, enhancing overall team efficiency.
- Spearheaded User Acceptance Testing (UAT), developing comprehensive test cases and managing defects in JIRA, reducing postimplementation
- Issues by 40% and ensuring smooth system deployment.
- Facilitated the documentation of key project updates, sprint retrospectives, and decision logs in Confluence, improving transparency
- And communication across 5+ stakeholder teams and reducing miscommunication by 25%.
Residential Support Worker
PrimeLife Health Care
Winterton, Lincolnshire
05.2022 - Current
- Maintained high standards of hygiene and safety by performing routine sanitization and cleaning tasks in public and patient areas
- Supporting infection control and regulatory compliance.
- Monitored patients' physical and behavioral health, accurately recording changes in digital patient records, and promptly escalating
- Concerns to supervisors to enable timely interventions.
- Stayed current with the latest treatments, care protocols, and regulatory standards, ensuring delivery of evidence-based, high-quality
- Patient care.
- Actively engaged with patients, listening to feedback and complaints, and implementing actionable improvements to enhance wellbeing
- And satisfaction.
- Provided basic physical care, including washing, dressing, and feeding, ensuring patient comfort while promoting dignity and
- Independence.
- Adhered strictly to GS1 UK standards, NHS best practices, and patient confidentiality regulations, reducing risks and maintaining
- Compliance.
Team Member
Pizza Hut
Barton, Humber
12.2021 - 04.2022
- Executed opening, closing, and shift handover procedures efficiently, ensuring smooth store operations and minimal downtime.
- Maintained cleanliness and organization of customer areas and food preparation zones, upholding quality standards and regulatory
- Compliance.
- Supported operational goals by completing tasks quickly and accurately, proactively assisting team members to optimize workflow and
- Achieve daily targets.
- Collaborated with colleagues to ensure timely completion of daily operational activities, driving overall store performance and customer
- Satisfaction.
- Identified opportunities to improve service delivery, consistently exceeding customer expectations through attention to detail and
- Proactive problem-solving.
Head of Branch Banking Services
FirstBank of Nigeria Limited
Lagos, Lagos State
09.2009 - 11.2021
- Directed daily branch operations, optimizing workflows, team performance, and customer service delivery to meet operational targets
- And maintain high service standards.
- Developed and implemented staff training and development programs, enhancing employee capability, performance, and operational
- Efficiency.
- Supervised contracted and permanent employees, ensuring work completion on schedule and adherence to quality standards.
- Strengthened client relationships by customizing customer experiences, resolving complex issues, and driving brand loyalty.
- Monitored branch performance against budget targets, managing resources effectively to achieve financial objectives.
Education
Master of Arts - International Politics
University of Hull
Kingston-upon-Hull01-2022
Master of Science - International Relations
Obafemi Awolowo University
Ile-Ife, Nigeria01-2018
Master of Business Administration - Human Resource Management
Obafemi Awolowo University
Ile-Ife, Nigeria01-2013
Bachelor of Arts - History and International Studies
Ambrose Alli University
Ekpoma, Nigeria01-2007
Skills
- Business Analysis & Documentation
- BRD
- PRD
- Functional Requirements
- User Stories
- Acceptance Criteria
- UAT
- RACI Matrix
- Process Analysis & Visualization
- Microsoft Visio
- Lucidchart
- Business Process Mapping
- Workflow Modelling
- Data Analysis and Visualization
- Excel
- Power BI
- SQL
- Agile & Collaboration Tools
- JIRA
- Azure DevOps
- Confluence
- Scrum Ceremonies
- Backlog Grooming
- Microsoft Office Suite
- Google Workspace
- Slack
- Zoom
- TeamViewer
- Requirements Gathering
- Stakeholder Management
- Data Analysis
- Process Improvement
- Gap Analysis
- Workflow Optimization
- Business Requirements Document
- Data Visualization
- Change Management
- Customer Journey Mapping
- Business Strategy
- Agile Transformation
- Continuous Improvement
Certification
- Business Analytics, 10Alytics, 2025-01-01, True
- Summer Study, Feminism, Politics and Religion in the Arab World, Aarhus University, Aarhus, Denmark, 2022-01-01, 2022-01-01, True
- Certificate of Participation, Online Course on International Refugee Law, International Institute of Humanitarian Law, Sanremo, Italy, 2022-01-01, 2022-01-01, True
- Associate, Human Resource Management, Chartered Institute of Personnel Management, Lagos, Nigeria, 2015-01-01, True
- Management Development Programme, Business Innovation, Creativity and Management, India Institute of Management, Gujarat, India, 2013-01-01, True
Timeline
Nursing Assistant
Pennine Care NHS Foundation Trust
03.2026 - Current
Business Analyst
Amdari Inc.
01.2026 - Current
Residential Support Worker
PrimeLife Health Care
05.2022 - Current
Team Member
Pizza Hut
12.2021 - 04.2022
Head of Branch Banking Services
FirstBank of Nigeria Limited
09.2009 - 11.2021
Master of Arts - International Politics
University of Hull
Master of Science - International Relations
Obafemi Awolowo University
Master of Business Administration - Human Resource Management
Obafemi Awolowo University
Bachelor of Arts - History and International Studies
Ambrose Alli University