Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Roman Baines

Crawley

Summary

I am a keen individual wanting to further my development within the Retail sector, I have enjoyed my time so far at college and have been currently learning a great deal. I'm looking for an opportunity to develop my skill set in the working sector. I work well within a team which I have learnt through playing for a football team. I have experienced many ways to motivate and drive myself and others to achieve great results. I can also work independently, using my organization skills to deliver results in a time timely manner. I have an interest in helping the public and providing a good and helpful service to customers also to the public in general.

Overview

3
3
years of professional experience

Work History

Customer Service

Halfords
Horsham, West Sussex
12.2024 - Current

.Stock Rotation.

.Good Time management.

.Delivery shifts ,unloading the stock , putting it away.

.Deliver good service at all times.

Operations Customer Service

Marks & spencers
Crawley
07.2023 - 09.2023
  • Assisted customers in finding out-of-stock items
  • Stocked and rotated inventory regularly
  • Addressed customer service inquiries quickly and efficiently
  • Adhering to Health and safety at all times
  • Deliver good customer Service at all times
  • I was part of the late shift team where duties included close down and lock up of the store
  • Work colleagueservices.references@marks-andspencer.com

Customer service Advisor

Sainburys
Crawley
09.2021 - 01.2022
  • Assisted customers in finding out-of-stock items
  • Stocked and rotated inventory regularly
  • Addressed customer service inquiries quickly and efficiently
  • Adhering to Health and safety at all times
  • Deliver good customer Service at all times
  • Reference 020 7695 6000@sainsburys.co.uk

Education

NVQ Level 3 2nd Year Extended Diploma (Current) - IT

Crawley College
Crawley
09.2024 -

GCSEs -

Oriel High School
Crawley, West Sussex
09.2016 - 05.2020

Skills

  • Hard working
  • Committed
  • Time Management
  • Customer service operations
  • Communication

Personal Information

  • Date of birth: 08/15/04
  • Gender: Male

References

020 7695 6000@sainsburys.co.uk,

Personal  jems189@hotmail.com

colleagueservices.references@marks-and-spencer.com

Reece Redman General.0707-horsham@halfords-stores.co.uk Halfords

Timeline

Customer Service

Halfords
12.2024 - Current

NVQ Level 3 2nd Year Extended Diploma (Current) - IT

Crawley College
09.2024 -

Operations Customer Service

Marks & spencers
07.2023 - 09.2023

Customer service Advisor

Sainburys
09.2021 - 01.2022

GCSEs -

Oriel High School
09.2016 - 05.2020
Roman Baines