Roman Baines
Crawley
Summary
I am a keen individual wanting to further my development within the Retail sector, I have enjoyed my time so far at college and have been currently learning a great deal. I'm looking for an opportunity to develop my skill set in the working sector. I work well within a team which I have learnt through playing for a football team. I have experienced many ways to motivate and drive myself and others to achieve great results. I can also work independently, using my organization skills to deliver results in a time timely manner. I have an interest in helping the public and providing a good and helpful service to customers also to the public in general.
Overview
3
3
years of professional experience
Work history
Customer Service
Halfords
Horsham, West Sussex
2024.12 - Current
.Stock Rotation.
.Good Time management.
.Delivery shifts ,unloading the stock , putting it away.
.Deliver good service at all times.
Operations Customer Service
Marks & spencers
Crawley
2023.07 - 2023.09
- Assisted customers in finding out-of-stock items
- Stocked and rotated inventory regularly
- Addressed customer service inquiries quickly and efficiently
- Adhering to Health and safety at all times
- Deliver good customer Service at all times
- I was part of the late shift team where duties included close down and lock up of the store
- Work colleagueservices.references@marks-andspencer.com
Customer service Advisor
Sainburys
Crawley
2021.09 - 2022.01
- Assisted customers in finding out-of-stock items
- Stocked and rotated inventory regularly
- Addressed customer service inquiries quickly and efficiently
- Adhering to Health and safety at all times
- Deliver good customer Service at all times
- Reference 020 7695 6000@sainsburys.co.uk
Education
NVQ Level 3 2nd Year Extended Diploma (Current) - IT
Crawley College
Crawley 2024.09 -
GCSEs -
Oriel High School
Crawley, West Sussex 2016.09 - 2020.05
Skills
- Hard working
- Committed
- Time Management
- Customer service operations
- Communication
Personal Information
- Date of birth: 08/15/04
- Gender: Male
References
020 7695 6000@sainsburys.co.uk,
Personal jems189@hotmail.com
colleagueservices.references@marks-and-spencer.com
Reece Redman General.0707-horsham@halfords-stores.co.uk Halfords
Timeline
Customer Service
Halfords
2024.12 - Current
NVQ Level 3 2nd Year Extended Diploma (Current) - IT
Crawley College
2024.09 -
Operations Customer Service
Marks & spencers
2023.07 - 2023.09
Customer service Advisor
Sainburys
2021.09 - 2022.01
GCSEs -
Oriel High School
2016.09 - 2020.05