Support worker- Adult Care
Kensington and Chelsea Borough
03.2023 - 06.2023
Roman Ahmed
Ealing,United Kingdom
Timeline
Project Manager
American India Foundation
07.2022 - 02.2023
Assistant Manager - Operations
American India Foundation
07.2021 - 07.2022
Project Coordinator
Women's Helpmate Association
09.2019 - 06.2021
Master of Arts - Social Work
Jamia Millia Islamia University
08.2017 - 06.2019
Bachelor of Arts - B.A Hotel Management, Travel And Tourism And Heritage Study
Jamia Millia Islamia
07.2013 - 05.2016
Work History
Support worker- Adult Care
Kensington and Chelsea Borough
London , London
03.2023 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared agendas and took notes at meetings to archive proceedings.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Project Manager
American India Foundation
New Delhi , Delhi
07.2022 - 02.2023
- Made hiring recommendations to increase the company's productivity with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in the workplace.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Successfully managed budgets and allocated resources to maximize productivity .
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive organizational success and strengthen motivation.
- Handling Team of more than 100 plus field executives and 13 cities a manager across the country.
- Dealing with the government departments for approval and implementation of the project across the country (India)
- Dealing with multiple stakeholders across the project location for the smooth functioning of the project.
- Implementation of government scheme into the project.
- Working in coordination with the HR team for hiring and retention of the team across the projects.
- Sharing project updates with the senior management and stakesholders.
Assistant Manager - Operations
American India Foundation
New Delhi , Delhi
07.2021 - 07.2022
- Developed and maintain operational guidelines for staff.
- Taught employees how to collaborate on daily job tasks and achieve targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored key performance metrics to identify areas for improvement.
- Assisted in recruiting, hiring and training of team members.
- Handling of project budget
- Reporting to donors and various stakeholders
- Handling the organization flagship program and multiple donors across the country.
Project Coordinator
Women's Helpmate Association
New Delhi , Delhi
09.2019 - 06.2021
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Arranged travel and accommodation for team members and project partners.
- Maintained database and spreadsheets
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Direct dealing with the beneficiary and their family.
- Engagement with the government verticals for implementation of the project
- Conducting Counseling session with the beneficiary and family. .
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Summary
- Self-motivated professional brings proven leadership, organizational, team handling, project management, and customer relations skills. Independently solves problems and keeps teams on task to handle diverse organization requirements. History of retaining clients, talented staff, and project delivery on time.
Education
Master of Arts - Social Work
Jamia Millia Islamia University
New Delhi 08.2017 - 06.2019
Bachelor of Arts - B.A Hotel Management, Travel And Tourism And Heritage Study
Jamia Millia Islamia
New Delhi 07.2013 - 05.2016
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