Roksolana Kolodii
UK
Summary
Hospitality-driven professional with over 5 years of experience. Skilled in wine and spirits management, guest experience, and team coordination. Proven ability to combine deep wine product knowledge with excellent luxury service standards to create memorable customer experiences and drive revenue growth.
Overview
5
5
years of professional experience
Work history
Sommelier
The Dorchester
London, UK
11.2023 - Current
- Career progression started as a proactive and goal-oriented waiter, promoted to Head Waiter after 4 months, and to Sommelier after a further 5 months.
- Professional training: Participated in training with Silent Pool Gin, Louis XIII Cognac, Remy Martin, Beluga Vodka, and Bombay Sapphire.
- Developed an interactive wine description webpage prior to the opening of the new restaurant The Grill in September 2025 and provided wine training for the staff.
Front-of-house service staff
Four Seasons
Hampshire, UK
06.2022 - 10.2023
- Delivered luxury front-of-house service at The Bar (1 year), The Restaurant (6 month), organizing shift openings and closings, and ensuring an exceptional guest experience in both bar and restaurant settings.
Wine waiter
Wine Bar - Pure Naive
Kiev, Ukraine
03.2021 - 03.2022
- Improved customer satisfaction ratings by 10% through the implementation of personalized, customer-oriented service.
Education
WSET Wine Level 2 -
Champagne E-learning level 2 -
Bachelor degree - Theory and history of culture
National Ukrainian University Dragomanova
09.2019 - 05/2022
Master degree - Consolidated Information Analyst
National Ukrainian University Dragomanova
09.2022 - 12/2023
Skills
- Target-oriented sales
- Wine consulting
- Spirit consulting
- Pricing strategies
- Inventory management
- High-quality customer service
- Wine pairing
- Multi-tasking/Prioritising
- Staff training/Development
- Team leadership
Accomplishments
Revenue growth: Contributed through effective upselling techniques and tailored customer recommendations in wines and spirits from list over 1000 btl, Achieved first place in The Dorchester's internal competitions: for Best Champagne Sales (Winter season), exceeding sales targets by £3,000;
Wine/Spirits: Winner of Sommelier Edit “Masi Competition” 2024 (Young Professional category), recognized for expertise and innovation in wine storytelling. Winner of internal competition Dorchester Best Rose Sales (May–July 2025), surpassing the budget goal by £2,500 and cultivating 23+ new client relationships for the Hotel wine tasting database.
Languages
Ukrainian
Native
English
Fluent
Timeline
Sommelier
The Dorchester
11.2023 - Current
Master degree - Consolidated Information Analyst
National Ukrainian University Dragomanova
09.2022 - 12/2023
Front-of-house service staff
Four Seasons
06.2022 - 10.2023
Wine waiter
Wine Bar - Pure Naive
03.2021 - 03.2022
Bachelor degree - Theory and history of culture
National Ukrainian University Dragomanova
09.2019 - 05/2022