Rojan Shrestha
Ilford
Summary
Dynamic Retail Associate with proven expertise at Bhatbhateni Supermarket, recognized for enhancing customer satisfaction through effective engagement and prompt resolution of inquiries. Demonstrated reliability in cash handling and store maintenance, ensuring a clean and organized shopping environment while maintaining high service standards. Committed to delivering exceptional product knowledge and support.
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Friendly and approachable with knack for customer service and positive attitude. Understanding of product knowledge and sales techniques, combined with excellent communication skills. Committed to creating welcoming shopping experience and driving sales growth.
Overview
1
1
year of professional experience
Work History
Retail Associate
Bhatbhateni Supermarket
04.2022 - 02.2023
- Assisted customers with product inquiries and maintained high service standards.
- Operated cash register efficiently and processed transactions accurately.
- Stocked shelves and organized merchandise to enhance product visibility.
- Supported inventory management by tracking stock levels and reporting discrepancies.
- Collaborated with team members to create a welcoming shopping environment.
- Ensured cleanliness of store areas, complying with health and safety regulations.
- Resolved customer complaints promptly, improving overall satisfaction rates.
Education
BBA - Business Management
University of Roehampton
Roehampton, United Kingdom08-2028
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Reliability and punctuality
- Store maintenance
- Cleaning and sanitizing
- Cash register operation
- Product knowledge expertise
Timeline
Retail Associate
Bhatbhateni Supermarket
04.2022 - 02.2023
BBA - Business Management
University of Roehampton
Sports
My hobby is football. I love playing it because it keeps me fit, reduces stress, and helps me enjoy time with friends.
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