Roja Neeli

Professional and results-driven Software Testing Lead with 7 years of experience in manual testing. Certified ISTQB Professional with a proven track record of optimizing systems and processes, conducting thorough requirement gathering, and documenting effectively. Skilled in business process analysis, project management, and facilitating cross-functional collaboration. I am seeking a Test Engineer position to leverage my expertise and drive success in project outcomes.

Project 1: Microsoft CRM (customer relationship management) Dynamics 365 Role: Manual Testing Lead Project Description: Microsoft Dynamics CRM allows business an easy information tracking & sharing to ensure that each interaction with a customer is meaningful, Productive, and effective. Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft, focusing on enhancing customer relationships for any organization. Roles & Responsibilities: Analyzing user stories as per requirement and designing Test cases, Test plans and Test suits accordingly Performing Functional, Regression and E2E (end to end) testing. Testing Dynamics 365 application on Windows (Chrome, Edge, Mozilla Firefox). Logging the defects and tracking the defects till closure. Coordinating on troubleshooting problems with development team Daily/Weekly/Monthly test report preparation using Power BI (Business Insights) Tool and Reporting the status For Timely completion of the Task. Coaching /mentoring & allocation of work to Team Members. Providing Technical guidance and qualitative/constructive feedback to the team members. Project 2: British Telecom (BT) Role: Manual Tester Project Description: British Telecom (BT) is the major provider of telecommunications networks and services in the UK (United Kingdom). With over 1 million customers, BT Business handles the diverse communications needstelephone, broadband, fiber security, cloud, etc. BT is the largest provider of fixed-line, broadband and mobile services in the UK. Roles & Responsibilities: Analyzing Requirements and then Designing and Executing Test Cases at various levels of Testing accordingly. Creating, Maintaining, and Reviewing various test artifacts like Test Cases, Test Scenarios, Test Plan, Automation Scripts, Defect Reports, etc. Performing all kinds of Testing Required for the projects like Functional Testing, Integration Testing, Regression Testing, Browser Compatibility Testing, Sanity Testing, Ad hoc Testing, Performance Testing, etc. Working with Developers to resolve and fix the issues found during Testing. Training and mentoring new team members for Project/Domain/QA Knowledge as and when required. Involved in various meetings done for Project (For Example, Sprint Grooming, Sprint Planning, Retrospective Meeting, Project Road map Meeting, etc). Previous Project: British Telecom (BT) Role: Customer Support Lead Project Description: British Telecom (BT) is the major provider of telecommunications networks and services in the UK. With over 1 million customers, BT Business handles the diverse communications needstelephone, broadband, fiber security, cloud, etc. BT is the largest provider of fixed- line, broadband and mobile services in the UK. Roles & Responsibilities: Worked as a Techno-Business Analyst with good understanding on the technical, functional, and business in Network Plan & Build. Conducted comprehensive analysis of business processes and systems within the telecommunication domain. Collaborated with stakeholders to gather requirements, ensuring alignment with business objectives and user needs. Played a key role in the successful delivery of several FTTP (Fiber to the Premise) Projects resulting in full fiber network in several areas around the UK Utilized data-driven insights to identify areas for optimization and efficiency enhancement.

• Date of Birth: 03/20/95
• Nationality: Indian

ISTQB Certified