Roisin O'Reilly
Galway
Summary
Proven in enhancing organizational growth and customer satisfaction at Delaney's Mace, I excel in multitasking and critical thinking. Demonstrated ability to engage customers with creativity and innovation, ensuring high standards of service. Skilled in register operations and equipped with a positive, friendly demeanor, I drive results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Waitress
The White Horse Pub
Bedford
11.2025 - 12.2025
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in managing inventory by restocking supplies as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Served high customer volumes during special events, nights, and weekends.
- changed barrells
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Shop Assistant
centra
galway
04.2025 - 08.2026
- Maintained organized inventory displays, ensuring optimal product visibility and accessibility.
- Collaborated with team members to restock merchandise promptly and maintain store standards.
- Monitored stock levels, reporting discrepancies to management for timely replenishment.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Reduced wait times by efficiently processing transactions at the cash register.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Deli Assistant
Delaney's Mace
Liosban Estate Galway, Ireland
08.2024 - Current
- Wiped down tables and emptied bins and dirty plates to provide clean, welcoming dining environment.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Adhered to all state health regulations regarding food safety and sanitation practices.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
- Greeted customers promptly and responded to questions.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Funfair Worker
Currys funpark
Salthill
03.2024 - 04.2024
- Operated equipment and machinery according to safety guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Retail Worker (work Experience)
penneys
Headford Road
10.2022 - 12.2022
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Explained information about quality, value and style of products to influence customer buying decisions.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- worked efficiently in a busy environment to ensure all my tasks be completed.
Education
Junior Certificate -
Holy Rosary Collge
06-2022
Skills
- Creativity and Innovation
- Register operations
- Customer service
- Organizational growth
- Positive and friendly
- Confident public speaking
- Equipment safety
- Critical thinking
- Time management
- Basic math
- Multitasking Abilities
Affiliations
I am a dancer aswell as having a passion for music and fashion
I thrive in a busy environment as i love social settings
Accomplishments
- 7 distinctions from the Royal Academy Of Dance
- Gymnast of the year at my old Gymnastics club
Certification
- Completed Allergen Coarse
- Completed Basic food safety course level 1-3
Education and Training
other
Timeline
Bartender/Waitress
The White Horse Pub
11.2025 - 12.2025
Shop Assistant
centra
04.2025 - 08.2026
Deli Assistant
Delaney's Mace
08.2024 - Current
Funfair Worker
Currys funpark
03.2024 - 04.2024
Retail Worker (work Experience)
penneys
10.2022 - 12.2022
Junior Certificate -
Holy Rosary Collge