Summary
Overview
Work History
Education
Skills
Selected Career Highlights
Accomplishments
Key Strengths & Domains
Why I'm a Strong Fit for the Role
Timeline
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Rohit Singh

Digital Transformation Leader
London

Summary

Seasoned Technology & Engineering Leader specialising in UK financial services, with deep domain experience across mortgages, digital remortgage journeys, retail lending, and unsecured lending. Over 12 years leading cross-functional engineering, quality, and vendor teams to deliver large-scale, secure, customer-centric digital transformations. Adept in holistic risk and vendor governance, excelling in alignment with audit, compliance, and regulatory frameworks. Renowned for bridging business, technology, and operations to drive clarity, accountability, and delivery.

Overview

14
14
years of professional experience

Work History

Software Engineering Manager

Capital One
03.2022 - Current
  • Led the unsecured lending engineering practice, delivering secure, resilient, and compliant digital banking products.
  • Owned full lifecycle of software delivery — from architectural design to operational performance — ensuring solutions were observable, auditable, and aligned with risk frameworks.
  • Managed third-party vendor relationships, defining SLAs, enforcing delivery quality, and leading difficult supplier conversations to safeguard project objectives.
  • Drove cloud-native modernization and continuous delivery adoption, embedding automation and reliability as cultural norms.
  • Partnered with product and compliance teams to balance customer outcomes with operational risk appetite, in line with financial sector regulations.

Lead Manager, Quality Engineering & Transformation

Deloitte Consulting
03.2017 - 02.2022
  • Led the Automation Testing journey for Lloyds of London , as part of their Blueprint 2 transformation, implementing automated testing frameworks and shift-left practices.
  • Delivered assurance and risk-aligned testing strategies across major UK financial institutions (Lloyds, Metro Bank, M&G) — improving reliability, compliance, and time-to-market.
  • Designed vendor governance models, audit frameworks, and risk-based quality metrics, ensuring external suppliers adhered to technical and compliance standards.
  • Managed multi-location teams (onshore/offshore), embedding Agile and DevOps practices to achieve faster, more secure releases.
  • Collaborated with senior stakeholders to balance delivery velocity, cost control, and risk exposure, often representing the QA function in executive reviews and regulatory audits.

Senior Software Engineering Lead (QA)

Accenture
05.2011 - 02.2017
  • Led QA delivery for Lloyds Bank’s Mortgage Transformation Programme, coordinating across three scrum teams to deliver parallel digital releases.
  • Introduced new test models (“Stitch and Stretch”) improving testing agility and defect detection rates; reduced defect leakage to below 5%.
  • Managed cross-functional collaboration between business analysts, developers, and vendors to ensure end-to-end delivery quality.
  • Built and mentored high-performing testing teams; established process templates later adopted in other transformation projects.

Education

B.Tech - Electronics And Telecommunications

Amity University
India
05.2011

Skills

Engineering Leadership & People Management Vendor & Supplier Governance Risk & Compliance Management Digital Transformation (Mortgages & Lending) Agile & DevOps Delivery Cloud-Native Architecture (AWS / Azure) Quality Engineering & Test Automation Stakeholder & Executive Communication

Selected Career Highlights

  • Digital Remortgage Transformation: Spearheaded Lloyds’ digital remortgage journey, driving automation and shift-left practices to reduce cycle times and enforce quality & security gates.
  • Unsecured Lending Platform Overhaul: As Engineering Manager at Capital One, drove modernization of unsecured lending systems, aligning modules with compliance and risk guardrails.
  • Vendor Governance & Accountability: Defined and enforced supplier SLAs, audit controls, and delivery escalation frameworks, mediating high-stakes vendor conflicts to keep critical paths intact.
  • Risk & Compliance Integration: Partnered with risk, compliance, and audit functions to embed controls directly into engineering delivery cycles, ensuring traceability and minimal audit findings.
  • Leadership & Culture Change: Built and scaled high-performance teams, instilling engineering best practices, observability, automated testing, and performance metrics as culture pillars.

Accomplishments

  • Designed vendor risk frameworks (RACI models, SLAs, KPI dashboards, audits).
  • Conducted vendor performance remediation and contract re-structuring.
  • Championed engineering risk reviews with compliance and rollback strategies.

Key Strengths & Domains

  • UK Financial Services — Mortgages & Lending
  • Digital Transformation & Platform Modernisation
  • Engineering Leadership & People Development
  • Vendor / Supplier Governance & Accountability
  • Risk, Compliance & Audit Management
  • Agile, DevOps, CI/CD, Automation-first Mindset
  • Stakeholder Engagement & Executive Communication
  • System Resilience, Observability & Cloud Architecture

Why I'm a Strong Fit for the Role

  • Deep domain expertise in mortgages, lending, and digital banking.
  • Proven vendor governance and risk oversight experience.
  • Comfortable navigating complex regulatory and delivery environments.
  • Engineering-first leader focused on quality, resilience, and scalability.
  • Passionate about modernizing technology to accelerate innovation.

Timeline

Software Engineering Manager

Capital One
03.2022 - Current

Lead Manager, Quality Engineering & Transformation

Deloitte Consulting
03.2017 - 02.2022

Senior Software Engineering Lead (QA)

Accenture
05.2011 - 02.2017

B.Tech - Electronics And Telecommunications

Amity University

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Rohit SinghDigital Transformation Leader