Summary
Overview
Work History
Education
Skills
Languages
Custom Section
Hobbies and Interests
Timeline
Generic

Rohit Rohit

Coventry,West Midlands

Summary

Reliable and customer-focused professional with experience in customer service, account handling, and hospitality. Proven ability to work efficiently in fast-paced environments while maintaining high service standards. Seeking UK-based part-time or full-time roles in customer service, retail, hospitality, or office support.

Overview

5
5
years of professional experience

Work History

Manager

Royal Aroma
Coventry, United Kingdom
11.2024 - Current
  • Monitored staff performance and developed improvement plans.

Account Executive

Pozitive Gas and Electricity Ltd
Chandigarh , India
11.2023 - 07.2024
  • Managed customer accounts, handled billing and service enquiries, resolved issues, and maintained accurate records.

Customer Service Representative

TaskUs
Chandigarh , India
06.2023 - 10.2023
  • Handled inbound and outbound calls, resolved complaints, and met performance targets.

Customer Service Representative

Teleperformance
Mohali, India
12.2021 - 04.2023
  • Assisted customers with service requests and account queries while following company policies.

Customer Service Associate

Tech Mahindra
Chandigarh , India
07.2021 - 11.2021
  • Provided customer support via phone and email and ensured timely issue resolution.

Hotel Operations Intern

The Lalit Hotel, Chandigarh
01.2021 - 06.2021
  • Supported hotel operations across departments and assisted guest services.

Education

Higher Secondary -

Punjab School Education Board
01.2018

Secondary -

Punjab School Education Board
01.2016

BSc - Airlines and Airport Management

Chandigarh University
India

Skills

  • Customer Service and Support
  • Communication (Verbal and Written)
  • Problem Solving and Complaint Handling
  • Account Management
  • Teamwork and Reliability
  • Time Management and Organisation
  • Basic IT Skills (MS Word, Email, CRM Systems)

Languages

English
Hindi
Punjabi

Custom Section

Flexible

Hobbies and Interests

  • Cooking
  • Travelling

Timeline

Manager

Royal Aroma
11.2024 - Current

Account Executive

Pozitive Gas and Electricity Ltd
11.2023 - 07.2024

Customer Service Representative

TaskUs
06.2023 - 10.2023

Customer Service Representative

Teleperformance
12.2021 - 04.2023

Customer Service Associate

Tech Mahindra
07.2021 - 11.2021

Hotel Operations Intern

The Lalit Hotel, Chandigarh
01.2021 - 06.2021

Higher Secondary -

Punjab School Education Board

Secondary -

Punjab School Education Board

BSc - Airlines and Airport Management

Chandigarh University
Rohit Rohit