ROHIT PASWAN
Ballycastle
Summary
Food and beverage manager with extensive experience in luxury hospitality operations. Expertise in strategic planning, team development, and financial oversight, demonstrated through successful openings and management of high-profile dining venues. Proven ability to drive operational excellence and maximize revenue while ensuring exceptional guest experiences.
Overview
18
18
years of professional experience
Work History
Food & Beverage Manager
The Salthouse Hotel
Ballycastle
2024.11 - Current
- Reported to director of Salthouse Hotel for daily operations and decisions.
- Opened new lounge and bar Velvet Tiger at Salthouse Hotel successfully.
- Handled procuremnet department of the hotel and purchases alongside daily service tasks.
- Managed and oversaw food and beverage operations to match hotel standards.
- Led strategies to improve guest satisfaction and streamline operational efficiency.
- Worked with senior leadership on dining concepts and revenue growth.
- Planned new food and beverage outlets within hotel premises.
Restaurant Manager
The Salthouse Hotel
Ballycastle
2023.01 - 2024.10
- Successfully opened 'The Lookout' restaurant and bar within the hotel premises.
- Partnered closely with the Directors and Chef to execute successful projects and operations.
- Successfully running hotel's restaurant, Salthouse restaurant and Bar, and achieving all the KPIs.
- Making sure that all guests have a pleasant experience through prompt and polite.
- Contributed to the hotel's achievement of the sustainable Tourism & Hospitality Award (2023).
Assistant Manager, Food & Beverage
Hyatt Regency Dubai Creek Heights
Dubai
2018.11 - 2023.01
- Reporting to Director of Food & Beverage
- Successfully opened Eve Penthouse and Lounge in 2018 with the help of team and management
- Is in- charge of the overall operations of Eve Penthouse and Lounge along with the Team Leaders, including training and driving all related KPIs of the venue.
- Responsible for handling all the Finance-related documentation pertaining to administrative and invoicing.
- Attend and contribute to all staff meetings and attend all the meetings as required by executive management
- To handle both guest and internal complaints or inquiries in a courteous and efficient manner, following through to make sure problems are resolved to complete satisfaction.
- Is in- charge of executing the requisite payroll and payroll- related administrative tasks for the venue.
- Collectively responsible for generating guest feedback and in maintaining high Employee engagement scores.
- Maximize employee productivity by emphasizing multi-tasking habits.
- Strictly adhere to the established operating expenses and that all costs are well controlled.
Team Leader
Hyatt Regency Dubai Creek Heights
Dubai
2015.01 - 2018.10
- Was part of the pre-opening team of the hotel.
- Reporting to Outlet Manager- Food & Beverage, Event service and across various areas in F&B
- Successfully opened Event service venue and handled many social and corporate events.
- Worked in various areas of Food & Beverage service- i.e., market24, Sufra, Living Room renamed as Hue. Hue went on to get refurbished as Eve Penthouse and Lounge.
- Assisting the team in efficiently running the venue in line with the concept and guest expectations.
- Collectively responsible with the team in making sure that the set KPIs are achieved in terms of revenue and guest expectations.
- Ensuring that courteous, professional service is always provided.
- Was fully involved and accountable of the training the team in conjunction with Training manager.
Team Leader
Grand Hyatt Goa
Goa
2012.11 - 2015.01
- Reporting to Outlet Manager of the venue
- Was given the responsibility of setting up the Restaurant.
- Development and Implementation of Quality Service Standards.
- Familiar with month end reports, menu engineering and competition analysis
- Monthly bar Inventory and making sure there is no variance.
- Personnel Administration and Scheduling
- Restaurant Marketing in Hysat, Social Networks and TripAdvisor
F&B Associate
Grand Hyatt Goa
Goa
2011.11 - 2012.10
- Part of home style Indian cuisine restaurant and the team.
- Worked closely with all team members to learn new things and improve myself.
- Following all checklist and SOPs for operational process and ensuring guest had nice memorable experience.
GSA, Food & Beverage
Courtyard by Marriott Ahmedabad
Ahmedabad
2010.09 - 2011.10
- Joined as waiter in Event service as my first job.
- Gained expertise in event services and butler duties during major events like ICC world Cup.
Intern
Chokhi Dhani Resort
Jaipur
2008.10 - 2009.04
- Completed a 6- month internship across all relevant departments, i.e., Food & Beverage, Culinary, Housekeeping and Front Office.
Education
bachelor's degree - Hotel Management
Institute of Hotel Management & Catering Technology
Ahmedabad, India01.2010
Skills
- Purchase warrior and Birch Street
- Anchor Date and Micros Symphony
- Servme and resdiary
- Leadership and team development
- Event management and guest engagement
- Strategic planning and sales strategy
- Financial oversight and cost control
Custom Section
- Promoted to Food and Beverage Manager at The Salthouse Hotel in recognition of outstanding leadership and contributions., 2024
- Completed Team Leader Forum at Park Hyatt Dubai., 2017
- Certified Departmental Trainer, Hyatt on Skills., 2016
- WSET Level 1 certified.
- Recognized as Micros Post Champion for recipe and system management.
- Fire Safety Training, HACCP training at Dubai Municipality.
Personal Information
Nationality: Indian
Websites, Portfolios and Profiles
https://www.linkedin.com/in/rohit-paswan-21275098
References
Available upon request
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Food & Beverage Manager
The Salthouse Hotel
2024.11 - Current
Restaurant Manager
The Salthouse Hotel
2023.01 - 2024.10
Assistant Manager, Food & Beverage
Hyatt Regency Dubai Creek Heights
2018.11 - 2023.01
Team Leader
Hyatt Regency Dubai Creek Heights
2015.01 - 2018.10
Team Leader
Grand Hyatt Goa
2012.11 - 2015.01
F&B Associate
Grand Hyatt Goa
2011.11 - 2012.10
GSA, Food & Beverage
Courtyard by Marriott Ahmedabad
2010.09 - 2011.10
Intern
Chokhi Dhani Resort
2008.10 - 2009.04
bachelor's degree - Hotel Management
Institute of Hotel Management & Catering Technology