ROHIT MONGA
Southfields,UNITED KINGDOM
Summary
Results-driven professional with expertise in global business management and a strong record of success in fast-paced environments. Holds a Lower second-Class Honours degree from a leading UK university, complemented by hands-on experience in leadership, operational management, and sales. Recognized for a data-driven approach to problem-solving and exceptional communication skills, with a proven ability to motivate teams to exceed performance targets. Ready to leverage strategic thinking and client-focused experience in a dynamic consulting firm.
Overview
7
7
years of professional experience
Work history
Shift manager
MCDONALDS / CAG
London, UNITED KINGDOM
05.2022 - Current
- Managed daily operations, leading team to uphold quality and cleanliness standards.
- Optimised staff scheduling and task allocation to minimise labour costs during peak hours.
- Trained and mentored new team members, fostering a positive work environment.
- Resolved customer complaints swiftly, improving customer satisfaction levels.
Sales manager
JUST SPRAY LTD.
DELHI, INDIA
03.2019 - 12.2021
- Exceed quarterly sales targets by leading team of 8 sales representatives.
- Implemented CRM systems to enhance data management and customer relations.
- Conducted market research and competitor analysis, securing new key accounts.
- Developed comprehensive training programmes for new sales staff on product knowledge and techniques.
- Boosted gross margin percentages by initiating cost-saving measures.
Education
Bachelor of Arts - Global Business Management
Coventry University
London 01/2022 - 02/2025
Skills
- Business acumen and strategic planning
- Quantitative and operations analysis
- Analytical thinking
- Client relationship management
- Microsoft Office Suite proficiency
- Interpersonal communication skills
Languages
English
Native
Hindi
Fluent
Spanish
Beginner
Affiliations
- Hiking
- Volunteering or Event planning
References
References available upon request.
Timeline
Shift manager
MCDONALDS / CAG
05.2022 - Current
Sales manager
JUST SPRAY LTD.
03.2019 - 12.2021
Bachelor of Arts - Global Business Management
Coventry University
01/2022 - 02/2025