Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Affiliations
Timeline
Generic

Rohit Barathe

Pune

Summary

Accomplished Senior Transfers Analyst with a proven track record at Barclays, adept in fraud analysis and enhancing operational efficiency through automation. Excelled in leadership, fostering team collaboration, and significantly improving transfer processes. Skilled in Avaloq and IntelliMatch, demonstrating exceptional analytical abilities and a commitment to regulatory compliance.

Overview

13
13
years of professional experience

Work History

Senior Transfers Analyst

Barclays Global Service Centre
Pune
02.2024 - Current
  • Knowledge and understanding of FCA CASS rules.
  • Knowledge of investment management processes like transfers, settlements, cross borders, cash management and Cash transfers.
  • Strong interpersonal skills, and an ability to effectively communicate with stakeholders and colleagues, internally and externally.
  • Effective time management and prioritization when working to multiple, challenging deadlines.
  • Assigned tasks to team members, ensuring efficient workflow and timely completion.
  • Led team meetings to coordinate transfer processes and ensure alignment with project goals.
  • Managed a team to optimize transfer operations and improve overall performance.
  • Enhanced automation processes to improve efficiency in transfer operations.
  • Leveraged expertise in Avaloq, Salesforce, and Intellimatch to enhance operational efficiency.
  • Works on fails, equity and unit trusts, exclusion evidence, Psafe movements, QA reviews, book cost audit, and book cost adjustments.
  • Identification of breaches and risk events.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Organized client meetings to provide project updates.
  • Maintained accurate records of all data collected during analysis processes.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Fraud Analyst

Barclays Global Service Centre
Pune
09.2018 - Current
  • Researching trending fraud methods, scams and tools
  • Responsible for maintaining high levels of client service through efficient timely communication and resolution of issues
  • Have been awarded with various performance awards
  • Good knowledge of Fraud operations- cards and payments
  • Good knowledge of Bonds, DD setup on the customer's account, FX payments
  • Good Knowledge of Credit Lending or Underwriting environment
  • Strong communication skills with the ability to think quickly understandable way for both technical and non-technical audiences
  • Expert in Analytical, interpersonal, communication and organization skills with abilities in process handling and Team management
  • Fraud detection and investigation for suspicious initiated CHAPS, BIPS and SEPA payments across Barclays' UK branches
  • Working on Application such as GPP, Masspay for International Payment
  • Act as a second line of defence by analysing initiated payment and perform ID & V for suspicious payments
  • Strict adherence to stop all funds to restricted countries
  • Strong problem solving skills, detail orientated, quick to recognize issues and recommend timely solutions
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Process: Fraud Operations
  • Process Advisor- Delayed payments
  • Investigating suspicious activities that could potentially include fraud
  • Accountable for identifying, analyzing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business
  • Working on Knowledge about SWIFTS, IBAN, MT103 and MT202, MT199, MT192, MT292
  • Ensure adherence to daily schedule and service level agreements (SLAs)
  • Assist the Management with supervision of the team's day to day activities and ensure they are completed accurately and in a timely manner
  • Responsible for the maintenance and upkeep of all the Data related to workflow
  • Responsible for Queue monitoring and ensuring all SLA's are met on time
  • Responsible for attending and leading various process automation planning calls
  • Tracking financial data, identifying the outcome of investigation whether suspicious fraud or not fraud
  • Developing techniques useful in the prevention of fraud
  • Manage Internal/External audits
  • Proactively identifying, resolving and when necessary escalate verbally & in written format, discrepancies and issues using in-depth knowledge of the collateral process
  • Studying financial transactions and analyzing the data retrieved for irregular pattern to stay up to date on methods used by fraudsters to access financial information
  • Working closely with customer's bank accounts in order to prevent them from possible scams well in advance
  • Analyzing data from multiple sources to identify discrepancies, spot fraudulent activities and eliminate suspicions
  • Focusing on customer experience by having a firm decision to take preventive measures with strong reasoning in order to avoid any customer detriment
  • Establish the most effective and efficient solutions to complex technical issues referred by Advisors and customers
  • Work with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved
  • Manage and monitor quality for own work
  • Collating of Communication/Process Updates
  • Responsible for attending to and leading various planning calls - automation calls to RPA team
  • Handling the queries and disputed cases from different teams and working on them to provide timely response
  • Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.

Customer Relation Advisor

Ocwen Financial Corporation
01.2015 - 04.2018
  • Ability to access the customer's needs by probing and uncovering their pain, building rapport, and negotiating to achieve a mutually beneficial one-call resolution
  • Monthly evaluations for the team and performance reviews
  • Weekly calibration with the Quality team for process improvement
  • Weekly performance review with the senior management
  • Demonstrate the ability to think and respond quickly
  • Managed client metrics like AHT, AUX, Login efficiency etc
  • Managed to retain maximum number of customers for consecutive 3 months
  • Process: Mortgage

Executive Customer Service Advisor

Tracmail Pvt Ltd
01.2012 - 08.2014
  • Worked for US collections Process AT&T Mobility
  • Working for first stage of collections for telecom bills
  • Maintaining collections target and quality
  • Opportunity to work as Mentor and handling team
  • Process: US Collections

Education

B.com -

Rabindranath Tagore University
India

Skills

  • Fraud Analysis
  • Cards and Payments
  • MS Excel, Word, PowerPoint
  • Fraud prevention
  • Financial Transaction Analysis
  • Financial Regulatory Reporting
  • Knowledge of KYC Regulations
  • Back Office Administration
  • Team collaboration and leadership
  • Altus
  • TISA
  • Avaloq
  • AML
  • IntelliMatch (Imatch)
  • Salesforce
  • Analytical skills

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 12/06/88
  • Marital Status: Married

Affiliations

  • Spoc of colleague engagement for the transfers team in Pune
  • Received RNR multiple times when working with Fraud Operations

Timeline

Senior Transfers Analyst

Barclays Global Service Centre
02.2024 - Current

Fraud Analyst

Barclays Global Service Centre
09.2018 - Current

Customer Relation Advisor

Ocwen Financial Corporation
01.2015 - 04.2018

Executive Customer Service Advisor

Tracmail Pvt Ltd
01.2012 - 08.2014

B.com -

Rabindranath Tagore University

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Rohit Barathe