Rohan Thaper

• Successfully established supply agreements with eighteen NHS Foundation Trusts by navigating complex procurement pathways. From initial engagement with Ward Matrons and coordinating clinical trials to securing approval and formalising contract orders with Procurement Leads.

• Travelled to London to represent the company at a regional midwifery exhibition. Demonstrated strong on-the-spot product knowledge and sales capability, while supporting the creation of marketing content. Gaining valuable insights into customer engagement and brand communication.

• Completed a Level 2 Customer Service Practitioner Apprenticeship, which included a formal presentation component. This experience directly supported my end-of-year presentations in my import/export and sales role, strengthening my communication and presentation skills.

• Contributed to the Research & Development funding application process to secure financial support for international conferences in Dubai and Dublin. Successfully managed the required documentation and submissions to meet funding criteria.

• Since school, gained hands-on experience during holidays supporting order fulfilment, dispatch, and packing operations. Also handled calls with Accounts Payable teams to follow up on overdue invoices, providing a strong understanding of both operational and financial aspects of the business.

• Managed communication with international suppliers and coordinated both sea and air freight logistics. For sea freight, oversaw shipments to Felixstowe Port, handling all associated documentation including picking lists, commercial invoices, packing lists, and bills of lading. Liaised internally with our freight forwarding partner to ensure timely customs clearance and release of goods.

• Handled a new customs compliance process via GOV.UK, beyond the standard EORI registration. Liaised directly with HMRC and completed additional regulatory forms to support improved customs clearance for shipments, ensuring continued smooth delivery to Ireland.

• Prepared and submitted product quotations for NHS tenders via MultiQuote, as well as direct requests from international distributors, including clients based in Oman. Successfully secured a tender funded by charitable funds to design and supply a bespoke paediatric sensory wall. Managing the full process from specification through to delivery.