Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Rohan Singh

Coven,Wolverhampton

Summary

Highly dependable and adaptable professional with a strong initiative and a proven track record in customer service and conflict resolution. Demonstrates exceptional skills in cash handling, stock management, and customer relations, ensuring efficient operations and high levels of customer satisfaction. Possesses a vehicle driving license, flexibility in working hours, and sensitivity to noise levels, making it possible to excel in various environments. Committed to leveraging product knowledge and detail-oriented listening to enhance customer experiences while maintaining patience and composure under pressure. Career goal: To continue developing expertise in customer service roles while contributing to organisational success through reliability and strong work ethics.

Overview

7
7
years of professional experience

Work History

Roadie

events by sg
Wolverhampton, west midlands
04.2025 - Current
  • Packed up gear post-shows carefully, avoiding damage or loss en route to next venue.
  • Facilitated efficient load-in and load-out processes at multiple concert venues across the UK.
  • Improved efficiency in unloading procedures with meticulous planning and coordination.
  • Promoted safety backstage by following strict adherence to protocols during heavy lifting tasks.
  • Maintained cleanliness and order backstage, promoting a focused working environment.
  • Operated sound and lighting systems to enhance audience experience at shows.
  • Assisted in quick dismantling of stage setups to facilitate smooth transitions between acts.
  • Accomplished swift changeovers between bands at music festivals through effective teamwork and organisation skills.
  • Managed inventory of musical instruments and equipment, guaranteeing availability during performances.
  • Checked functionality of all equipment pre-show, preventing any unexpected malfunctions during performances.

Customer service representative

simply the best events
wolverhampton, wet midlands
08.2024 - 08.2025
  • Enhanced communication channels through regular updates on company policies and promotions.
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Provided top-notch support for increased customer satisfaction.
  • Ensured smooth running of operations with timely preparation of reports.
  • Streamlined processes through efficient record keeping.

Law intern

Crown Prosecution Service
Coventry, west midlands
02.2025 - 02.2025
  • Utilised negotiation skills whilst liaising between opposing counsels resulting in agreeable settlements.
  • Conveyed client information confidentially and accurately to lawyers for improved representation.
  • Worked closely with paralegals to compile evidence, resulted in well-prepared trials.
  • Maintained up-to-date knowledge on changes in law by conducting thorough research.
  • Drafted legal documents under supervision of solicitors, enhanced accuracy.
  • Proofread legal documents before submission to courts reducing errors and potential delays.
  • Prepared case briefs under guidance, augmented understanding of complex cases.

Entrepreneur

myself
wolverhampton, west midlands
09.2019 - 01.2023
  • started my personal clothing resell business and sold over 100 products to customers during education in high school and college
  • Applied digital marketing tactics to drive business growth and awareness.
  • Understood trends and developments in clothing market.
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Researched and identified potential business opportunities in untapped markets to drive revenue.
  • Tracked industry and consumer trends to identify opportunities to boost sales.
  • Oversaw budget management to keep to financial targets

Warehouse specialist

366 direct ltd
wolverhampton, west midlands
01.2019 - 01.2022
  • Facilitated smoother operations by maintaining a clean and organised warehouse environment.
  • Packed items carefully to minimise breakages during transit.
  • Trained new staff members in warehouse procedures, promoting consistency in operations.
  • Improved warehouse efficiency by streamlining stock management processes.

Education

A-Levels - history

King Edwards VI college Stourbridge
Stourbridge
09.2022 - 06.2024

A-Levels - maths

King Edwards VI college Stourbridge
Stourbridge
09.2022 - 06.2024

A-Levels - philosophy

King Edwards VI college Stourbridge
Stourbridge, Dudley
09.2022 - 06.2024

Certificate of Higher Education - law

Coventry University
Coventry
09.2024 -

Skills

  • Personal fitness
  • Adaptable in crisis
  • Vehicle driving license
  • Dependability and reliability
  • Customer information collection
  • Patience and composure
  • Cash handling
  • Customer Service
  • Customer relations
  • Product knowledge
  • Stock management
  • Conflict Resolution
  • Mathematics

Affiliations

  • watches
  • music, dj
  • property
  • law

Accomplishments

During my academic journey, I actively participated in mooting competitions, where I developed strong legal research, public speaking, and critical thinking skills. My role as a Student Ambassador for Sikhs in Law allowed me to promote diversity and inclusion within the legal field, while also strengthening my communication and leadership abilities. Beyond academics, I’ve pursued personal development by learning to DJ and play the piano—activities that have enhanced my creativity, discipline, and ability to learn new skills independently.

Timeline

Roadie

events by sg
04.2025 - Current

Law intern

Crown Prosecution Service
02.2025 - 02.2025

Certificate of Higher Education - law

Coventry University
09.2024 -

Customer service representative

simply the best events
08.2024 - 08.2025

A-Levels - history

King Edwards VI college Stourbridge
09.2022 - 06.2024

A-Levels - maths

King Edwards VI college Stourbridge
09.2022 - 06.2024

A-Levels - philosophy

King Edwards VI college Stourbridge
09.2022 - 06.2024

Entrepreneur

myself
09.2019 - 01.2023

Warehouse specialist

366 direct ltd
01.2019 - 01.2022
Rohan Singh