Rohan Murphy
Newcastle,Northumberland
Summary
University student with a strong academic record and proven ability to meet deadlines. Experienced in fast-paced environments, ensuring timely customer service and operational efficiency. Demonstrates initiative and problem-solving skills, contributing to team success and customer satisfaction. Completed Duke of Edinburgh Bronze award, enhancing leadership and teamwork capabilities.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Leeds United Football Store
11.2023 - Current
- Recruit, hire, train, and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.
- Reduced costs by 7% through controls on overtime, operational efficiencies, and reduced waste.
- Consistently exceed monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and by creating a featured food and beverage program.
Screen Printing Assistant
Samson Athletic
06.2023 - Current
- Set up printing machines daily and maintain a functional and clean workspace.
- Followed schedules and worked efficiently to meet production targets.
- Set up and operate different types of presses to complete printing tasks.
- Complete a range of orders in specific time limits to hit delivery deadlines.
- Mix ink and solvents to meet normal standards.
- Select appropriate printing technique to achieve specific results.
- Check print quality standards against proofs and detect sub-standard output.
- Work as part of a fast-paced team
Childminding
06.2021 - 06.2023
- Maintain appropriate control and supervision of children through play activities and routines.
- Arrived at agreed locations on time and ready to work for reliable service.
- Ensured the children in my care were happy and safe. Ensured children were put to bed at times specified by parents.
- Followed parent's instructions to maintain routines and schedules.
Education
GCSEs - English Language, English Literature, Mathematics, Combined Science, History, Religious Education, Business, Food Preparation and Nutrition, Spanish
Abbey Grange Church of England Academy
Leeds, LDS07.2023
A-Levels - History, Politics, Business Studies
Abbey Grange Church of England Academy
Leeds, LDS01.2026
Foundation Degree in Science - Politics
University of Northumbria at Newcastle
Newcastle upon TyneSkills
- Willing and eager to learn
- Good timekeeper and reliable
- Strong communication
- Work under pressures and meet deadlines
- Effective team member
- Customer service
- Team building
- Employee training
- Visual merchandising
Hobbies and Interests
- History and Historical events
- Films
- Socialising
- Playing football
Timeline
Retail Assistant
Leeds United Football Store
11.2023 - Current
Screen Printing Assistant
Samson Athletic
06.2023 - Current
Childminding
06.2021 - 06.2023
GCSEs - English Language, English Literature, Mathematics, Combined Science, History, Religious Education, Business, Food Preparation and Nutrition, Spanish
Abbey Grange Church of England Academy
A-Levels - History, Politics, Business Studies
Abbey Grange Church of England Academy
Foundation Degree in Science - Politics
University of Northumbria at Newcastle