Intern
FOOD AND BEVERAGE TEAM MEMBER Jun 2025 - Present The Bull Hotel Gerard’s Cross • Streamlined operations during peak service hours by proactively resolving customer challenges, resulting in a reduction in inefficiencies—demonstrating process optimisation and problem-solving under pressure.
• Delivered consistently high-quality service in a fast-paced, client-facing environment, contributing to a 98% positive customer feedback rate—reflecting strong interpersonal skills and a commitment to client satisfaction. • Gained practical exposure to business operations, inventory control, and customer engagement—building commercial awareness and a foundation in operational discipline relevant to audit environments.
WORK EXPERIENCE WEEK
Deutsche Bank London Attending 2 Weeks work experience at Moorgate office in October 2025
WORK EXPERIENCE WOW WEEK May 2025 - Jun 2025 Oracle Reading • Delivered a presentation on strategic technology innovation to an audience of 80+ professionals, demonstrating confident communication, analytical thinking, and commercial awareness.
• Shadowed cross-functional teams in customer service, sales, HR, and project management, gaining a broad understanding of business operations and stakeholder engagement.
• Strengthened interpersonal and teamwork skills through mock client scenarios and collaborative presentations, reflecting the collaborative nature of corporate tax.
• Developed professional standards, time management, and workplace etiquette in a corporate setting—laying a strong foundation for adapting to Grant Thornton's structured and client-driven environment.
CUSTOMER SUCCESS MANAGER (SHADOW) Feb 2025 - Mar 2025 Oracle Moorgate • Gained insight into strategic client relationship management by observing how Customer Success Managers deliver long term value to enterprise clients—paralleling the client advisory aspect of audit.
• Developed commercial awareness through exposure to Oracle SaaS and CRM platforms, enhancing understanding of business systems and lifecycle management relevant to financial operations.
• Supported the preparation of client success plans and presentation materials, strengthening communication, documentation, and attention to detail.
INSIGHT PROGRAM Jul 2025 - Aug 2025 KPMG London • Completed skills sessions in specific areas of the business (e.g., audit, insurance, tax, technology, etc.). • Opportunity to network and connect with employees in the firm.
• Participated in a business sustainability challenge with monetary prizes.
INSIGHT PROGRAM (3 DAYS) Jul 2025 - Aug 2025 PwC London • Networked with professionals, developing commercial awareness and insight into diverse career pathways within the company.
• Participated in interactive workshops and case studies, enhancing problem-solving, analytical, and commercial awareness skills.