Rohan Katrela
London,UK
Summary
Highly motivated and results-oriented professional with a proven track record of exceeding sales goals. Possess exceptional communication and networking skills, fostering strong customer relationships and achieving a high conversion rate. Currently pursuing an MBA, applying learned skills in marketing, sales, business analytics, and strategic leadership to drive impactful business development initiatives. Eager to leverage expertise to contribute to your team's success.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Business Sales Executive
GORINGS ACCOUNTING
LONDON, UK
03.2022 - Current
- Responsible for managing the ledger books of clients, ensuring accuracy and timeliness of payroll, and checking proof statements
- Leveraged extensive financial knowledge to counsel clients on efficient financial management and innovative tax-saving strategies
- Delivered expert guidance in the meticulous management of company accounts, fostering sustainable financial health and growth
- Managed payroll for clients and employees, ensuring compliance with HMRC regulations
- Collaborated with clients to navigate complex financial landscapes, offering comprehensive support in VAT return preparation, facilitating refund services, orchestrating bounce-back loans, and tailoring personalised loan solutions for optimal financial outcomes.
- Achieved 17% growth by networking and onboarding business owners for their accounting services in the last two business quarters.
- Reviewed customer history to recommend appropriate products and services.
- Leveraged strategic networking to create new business opportunities.
Business Development Associate
BYJU'S
PUNE, INDIA
02.2021 - 07.2021
- Achieved a lead conversion rate of 1200 and 15% sales conversion rate.
- Responsible for getting leads, having a conversation regarding studies with parents and students, and understanding problems that students face in their studies.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Provided customers with price information and handled financial transactions.
- Received recognition from Byju's for delivering exceptional customer service, addressing customer queries and handling customer complaints.
Sales operations associate
BYJU'S
PUNE, INDIA
12.2020 - 02.2021
- Handled high-volume telesales enquiries within call-time targets.
- Informed customers about the multiple courses they could choose for themselves or their child.
- Built rapport with new and existing customers to boost client retention.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
- Provided customers with price information and handled financial transactions.
- Placed customer orders, providing guidance on product delivery timeframes.
Business owner
KHUSHBOO SNACKS
PUNE, INDIA
12.2017 - 02.2022
- Overlooked preparation of high-quality and hygienic food in a fast-paced environment, maintaining a high level of customer satisfaction
- Streamlined inventory management processes, resulting in a reduction in waste and improved cost-effectiveness with a team of 8 people.
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Reduced financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
- Developed key operational initiatives to drive and maintain substantial business growth by 10-12% every year.
- Successfully managed food operations and delivery services during the COVID-19 lockdown, ensuring timely delivery of food within 5km
Education
Master of Business Administration - Marketing & Management
Symbiosis School of Online and Digital Learning
India 07.2023 -
Bachelor of Commerce -
University of Pune
India 07.2017 - 10.2020
Skills
- Customer Service
- Communication
- Marketing
- Sales Techniques
- POS Systems
- Networking
- Product Merchandising
- Management Skills
- Accounting Basics
Timeline
Master of Business Administration - Marketing & Management
Symbiosis School of Online and Digital Learning
07.2023 -
Business Sales Executive
GORINGS ACCOUNTING
03.2022 - Current
Business Development Associate
BYJU'S
02.2021 - 07.2021
Sales operations associate
BYJU'S
12.2020 - 02.2021
Business owner
KHUSHBOO SNACKS
12.2017 - 02.2022
Bachelor of Commerce -
University of Pune
07.2017 - 10.2020
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