Roger Baxter

Operate printing machinery in high-demand environment

Ensured timely delivery of products meeting productivity targets and health regulations

Engaged team member leveraging previous employment skills to collaborate with managers

Leading departmental continuous improvement initiative driving positive changes

Served on company's health and safety committee leading major projects

Selected to act as environmental officer within factory

• Led employees during night shifts to deliver outstanding customer service and comply with quality standards.
• Developed my managers and colleagues to reach their full potential
• Execute daily comprehensive handovers to promote continuous improvement and tackle non-compliance
• Implemented robust communication strategies to drive colleague involvement
• Achieved KPIs contributing to company targets

• Implemented promotional displays to increase product visibility and sales.
• Maintained detailed and current records of inventory, personnel activities and business finances.
• Oversaw business staffing and training, building successful, customer-focused team.
• Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
• Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
• Upheld health and safety regulations within the premises to ensure a safe shopping environment.
• Developed a team-oriented environment by implementing effective leadership strategies.

Led a team of more than 400 members

• Leaded by example on delivering excellent customer service as per company's guidelines.
• Developed managers and team leaders to fulfill their potential and deliver company standards and objectives.
• Implemented company improvement plans and drove company initiatives.
• Chaired daily meetings to strategise workplan for the day.
• Carry out manager performance reviews and build stretching personal development plans.
• Managed daily store operations
• Led store operations when store manager was absent
• Developed efficient communication channels

Award winning Bakery manager winning numerous quality initiatives and bakery of the year.

Seconded to Ireland to train managers for Tesco's new stores

Participated in FUTURE rollout, revolutionising Tesco's store management

Attained senior management role at 25 leading 200+ colleagues

Specialized in resolving issues and overseeing major store upgrades