Summary
Overview
Work History
Education
Certification
Trainings Eligibility Achievements
Personal Information
References
Timeline
Generic
Rodrigo Jr Pilambato

Rodrigo Jr Pilambato

Poole

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Health Care Assistant

Health And Social Care Services
02.2023 - Current
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Supported patients'' physical therapy goals through guided exercises and range of motion activities.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Administered prescribed medications and monitored patient reactions to address contraindications.

CAREGIVER

Shirley Pagulayan Galasinao
04.2020 - 05.2022
  • Help clients take prescribed medication
  • Assist clients with ambulation and mobility around the house or outside (doctor's appointment, walks, etc.)
  • Assist clients with personal care and hygiene
  • Plan and prepare meals
  • Perform light housekeeping duties
  • Report any unusual incidents
  • Providing emotional support and encouragement to perform necessary tasks
  • Monitoring and reporting changes in health, behavior, and needs.

BUTLER

St Regis Grand Macau
06.2016 - 03.2020
  • Taking guest orders in suite food and beverage, deliver and serve accordingly
  • Proactively respond to guest requests and queries promptly and professionally according to set standard
  • Service the suites, including food and beverage service, restocking product, equipment, and supplies
  • Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed
  • Greeting guests and acquainting them with the hotel's amenities
  • Anticipating guests' needs and solving their problems
  • Researching dining and entertainment recommendations and making reservations
  • Providing directions and information about local points of interest ensuring rooms and common areas meet guest standards
  • Escort guests from the front of the hotel to the suites and serve the guests as needed including hotel tour, suite tour, explanation of services, unpacking and packing luggage.

BARTENDER/WAITER

Venetian Macao Resort and Hotel
11.2010 - 10.2016
  • Welcoming guests, making recommendations, and taking drink orders
  • Planning drink menus and informing guests about new beverages and specials
  • Selecting and mixing beverages, garnishing glasses, and serving beverages to customers
  • Taking inventories and ordering supplies to ensure bar and tables are well-stocked
  • Handling cash, credit, and debit card transactions ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

SERVICE ATTENDANT

St. Regis Grand Macau
10.2015 - 06.2016
  • Performs opening and closing procedures established for the department
  • Accurately records, pre-checks, and picks up all food and beverage orders
  • Checks in with guests to ensure satisfaction with each food and beverage
  • Responsible for cleaning and removing trays/trolleys from guest rooms and corridors
  • Count all stocks and replenish for daily operation
  • Respond to guest requests and queries promptly and professionally
  • Serves guests their food and beverage in a courteous manner as per the standard sequence of service
  • Maintain cleanliness of work areas, chinaware, glassware, etc
  • Throughout the day
  • Ensure communication between Kitchen, Order takers, and service team members.

WAITER

Makati Shangri-La Hotel
10.2004 - 11.2005
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
  • Prepare tables by setting up linens, silverware, and glasses
  • Up-sell additional products when appropriate
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area.

CAREGIVER

Benjamina Garcia
01.1997 - 01.2004
  • Overseeing medication
  • Preparing meals and housekeeping duties
  • Providing constant companionship
  • Assisting with personal care (bathing, grooming, dressing, and exercise).
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Education

Bachelor of Arts in Economics, Tertiary -

Cagayan State University
Cagayan Valley, Philippines

Secondary -

Cagayan National High School
Tuguegarao City, Philippines

Primary -

Gen. T. de Leon Elementary School
Valenzuela City, Philippines

Certification

  • Caregiving NC II, 22130602024671, 08/2022-08/2027
  • Caregiving Fast Track Training, MLE Kaigoshi Training and Development Services, Quezon City, Philippines, 06/06/22 - 06/10/22
  • First Aid Training Course, St.Regis Grand Macau, 12/08/15

Trainings Eligibility Achievements

  • Team Member Appreciation Awardee, For consistently delivering excellent customer service, Positive work attitude, good team player, Venetian Macau Resort and Hotel, 11/28/14
  • Kung Fu Tea Training, Sheraton Hotel, Macau, 09/12/14
  • Building Our Culture of Services (8 hours), SANDS China, 06/2014
  • International Bartenders Association (IBA) Academy, Instituto de Formacao Turistica, Taipa, Macau, 09/2013 - 11/2013
  • BOLS BARTENDING ACADEMY 2013, SKY 21 Bar & Lounge, Macau, 10/08/13
  • THE 360 FOOD SAFETY PROTECTION PROGRAM, Venetian Macau Resort Hotel, 08/25/11
  • Hotel and Restaurant Standard Operations, Performance Network Inc., Ortigas, Pasig City, Philippines, 10/04/04 - 10/08/04

Personal Information

  • Place of Birth: Sampaloc, Manila
  • Citizenship: Filipino
  • Date of Birth: 12/05/78
  • Gender: Male
  • Marital Status: Married
  • Religion: Iglesia ni Cristo

References

Stephen Penaflorida

Care Manager

Health and Social Care Services Ltd

stevejpenaflorida@gmail.com

+447826263467


Marvin Quiazon

Butler Supervisor

St.Regis Grand Hotel

akomarvinquiazon@gmail.com



Timeline

Health Care Assistant

Health And Social Care Services
02.2023 - Current

CAREGIVER

Shirley Pagulayan Galasinao
04.2020 - 05.2022

BUTLER

St Regis Grand Macau
06.2016 - 03.2020

SERVICE ATTENDANT

St. Regis Grand Macau
10.2015 - 06.2016

BARTENDER/WAITER

Venetian Macao Resort and Hotel
11.2010 - 10.2016

WAITER

Makati Shangri-La Hotel
10.2004 - 11.2005

CAREGIVER

Benjamina Garcia
01.1997 - 01.2004

Bachelor of Arts in Economics, Tertiary -

Cagayan State University

Secondary -

Cagayan National High School

Primary -

Gen. T. de Leon Elementary School

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Rodrigo Jr Pilambato