Rodrigo Isaias Vicente Neves
Wokingham,Berkshire
Summary
I am a hardworking, dedicated professional with strong people skills, I am able to create and maintain excellent relationships with colleagues and patrons. I have cash handling experience, as well as experience with cash register use, price tagging and I am skilled in practical numeracy. I am punctual and and am therefore able to meet deadlines. I am well versed with safety protocols and maintaining food safety regulations. I aspire to leverage these skills towards continued growth in customer service excellence.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Waste disposal operative
Recorra ldt
London, London
08.2024 - Current
- Provided technical advice on appropriate methods of disposal or recycling, reducing harmful impacts on the environment.
- Enhanced public health by enforcing proper sanitation practices in waste disposal areas.
- Separated and stored hazardous waste appropriately to keep site and staff safe.
- Kept site clean, tidy and hazard-free. maintaining respectable site at all times.
- Assisted in training new employees on safety measures and company policies.
Bartender and Waiter
RNLI college riggers and slipway bar
09.2023 - 02.2026
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Promoted special events and offers effectively leading to increased revenue.
- Developed rapport with regular patrons fostering a loyal customer base.
- Handled cash transactions securely minimising risk of theft or fraud.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
Bartender
Drift On The Green
04.2023 - 05.2023
- Provided excellent service to customers, resulting in repeat business.
- Recommended drinks to customers, increasing overall sales.
- Resolved customer complaints promptly to maintain good relationships.
- Processed payments accurately reducing discrepancies at end of shift tallying.
Kitchen staff
Royal Roosters
09.2022 - 11.2022
- Multi-tasked efficiently to meet strict deadlines.
- Assisted in food preparation for enhanced meal quality.
- Managed time effectively during busy periods for optimal productivity.
- Improved kitchen flow by maintaining a clean and organised workspace.
- Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
Teaching Assistant
Earlsmead primary school
01.2019 - 01.2019
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Provided feedback on pupil's work, identifying areas for improvement.
Education
GCSE -
Greig city academy
09.2015 - 06.2020
UAL Level 3 Extended Diploma - Creative Media Production and Technology
Westminster Kingsway College - Capital City Group
09.2020 - 06.2022
Skills
- Relationship building with customers
- Cash handling experience
- Price tagging competence
- Stock control insight
- Dress code adherence
- Loss prevention techniques
- Practical numeracy
- Stock rotation procedure familiarity
- Cash register use
- Food safety regulations
- Punctuality maintenance
- Beverage presentation
- Understanding dietary restrictions
- Manual handling expertise
- Hazardous material knowledge
- Compliance with deadlines
- Safety protocols adherence
Languages
English
Fluent
Portuguese
Fluent
Spanish
Fluent
Certification
Chemical Health And Safety Certificate
Timeline
Waste disposal operative
Recorra ldt
08.2024 - Current
Bartender and Waiter
RNLI college riggers and slipway bar
09.2023 - 02.2026
Bartender
Drift On The Green
04.2023 - 05.2023
Kitchen staff
Royal Roosters
09.2022 - 11.2022
UAL Level 3 Extended Diploma - Creative Media Production and Technology
Westminster Kingsway College - Capital City Group
09.2020 - 06.2022
Teaching Assistant
Earlsmead primary school
01.2019 - 01.2019
GCSE -
Greig city academy
09.2015 - 06.2020