RODI KILINC
London
Summary
Passionate and results-driven retail enthusiast with a knack for delivering unparalleled customer service and boosting sales amidst high-energy settings. Proficient in cultivating strong customer relationships, adeptly handling challenges. Eager to apply my skills and experience to enhance a retail team dedicated to surpassing customer satisfaction and driving business success. Ready to take on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Iceland
London
12.2024 - 12.2025
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
Store Assistant
Hendon supermarket
Hendon, Barnet
01.2023 - 05.2024
- Provided warm and friendly welcome to customers as they entered the store.
- Helped customers to select products best suited to their tastes, style and needs.
- Maintained flexible schedule to accommodate changing levels of demand.
- Maintained presentable and tidy store by conducting scheduled visual merchandising tasks.
Catering
Independent
London
06.2021 - 12.2023
- Catering events depend on cohesive teamwork, clear communication, and mutual support.
- Strict timelines, teaching the importance of prioritising task and efficient time allocation.
- Importance of understanding and meeting client expectations, ensuring a positive experience for all guests.
- Developed solutions to complex issues during team projects.
- Collaborated effectively with team members to achieve common goals.
- Engaged in clear and concise communication with team and clients.
Pharmacy Volunteer
MedChem
London, Haringay
06.2022 - 08.2022
- Engaged in the training of new volunteers, sharing knowledge and fostering a collaborative work environment within the pharmacy team.
- Answered questions and helped pharmacy customers locate desired items.
- Greeted patients and built meaningful rapport to facilitate positive outcomes.
- Assisted elderly and disabled customers by offering personalised service and ensuring their comfort within the pharmacy.
Education
A-Levels - Biology, Chemisty, Maths
Heathcote School & Science College
London01-2024
GCSES - Maths, Chemistry, Biology, Physics, English, Information Technology
Heathcote School & Science College
London01-2022
Skills
- Time Management
- Adaptability
- Stock management
- Team collaboration
Timeline
Retail Assistant
Iceland
12.2024 - 12.2025
Store Assistant
Hendon supermarket
01.2023 - 05.2024
Pharmacy Volunteer
MedChem
06.2022 - 08.2022
Catering
Independent
06.2021 - 12.2023
A-Levels - Biology, Chemisty, Maths
Heathcote School & Science College
GCSES - Maths, Chemistry, Biology, Physics, English, Information Technology
Heathcote School & Science College