Accomplished Business Analyst/Consultant with proven expertise in organisational assessments and optimisations. Expert in assessing systems, controls and procedures for weaknesses and opportunities for improvement.
Overview
10
10
years of professional experience
20
20
years of post-secondary education
Work history
Operations Manager
Seabrook Services
Oxford, Oxfordshire
04.2023 - Current
Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
Led comprehensive feasibility studies, evaluating potential initiatives for viability.
Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
Collaborated with diverse teams to gather and document precise business requirements for alignment with organisational goals.
Documented process flows and implemented requirements for functional improvements.
Prepared comprehensive analyses and reports for management to inform strategic decision-making.
Chief Executive Officer
Invest St. Lucia
Castries
10.2018 - 11.2022
Built and nurtured professional relationships with wide range of stakeholders.
Optimised resource use to limit waste and loss and improve sustainability.
Reviewed operational performance and highlighted improvement opportunities.
Evaluated requirements, building strategy to manage and achieve milestones and KPIs.
Evaluated risks and feasibility, identifying issues and proactively implementing proposed solutions.
Education
Master of Business Administration - Strategic Management
University of Reading
Reading
10.1999 - 04.2001
Diploma of Higher Education -
University of Reading
Reading
10.1996 - 04.1998
Skills
Process improvement strategies
Business process re-engineering
Operations analysis
Process development
High-value project management
Requirement gathering
User acceptance testing
Strategic consultancy
Process mapping
Business analysis
Microsoft Office Suite
Backlog management
Iteration planning
Sprint planning
User stories
Agile and Scrum methodologies
Focus group facilitation
Languages
English
Native
Timeline
Operations Manager
Seabrook Services
04.2023 - Current
Chief Executive Officer
Invest St. Lucia
10.2018 - 11.2022
Master of Business Administration - Strategic Management