ROCHES DOGBA
Preston,Lancashire
Summary
Results-oriented team lead with over 8 years of experience in sales, customer relations, and operational leadership. Demonstrated ability to guide teams in surpassing targets while enhancing partner experiences. Recently acknowledged for a growth mindset, evolving into a technically skilled leader in data analysis and market communication. Bilingual in English and French, committed to driving change in dynamic environments.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
New Partner Experience Team Lead
Deliveroo
Manchester
2024.03 - 2026.03
- Spearheaded implementation of French market's speed to activation strategy, leading to enhanced market performance and surpassing commercial objectives.
- Leveraged technical knowledge as the Looker expert, restoring local market confidence through regular updates.
- Drove operational productivity improvements, aligning team performance with leading peer groups.
Senior Sales Advisor/Apple Champion
EE / BT
Manchester
2022.11 - 2024.03
- Achieved sales targets through tailored solutions and quality customer service.
- Supported customer retention efforts by addressing complex complaints.
- Assisted in building long-term relationships with clients.
Events Manager
Voodoo Events
Newcastle upon Tyne
2014.07 - 2016.06
- Assisted in organising university events to enhance attendance through effective promotion.
- Coordinated staff placements and supported ticket sales for improved event visibility.
Education
BA - Business with International Management
Northumbria University
Newcastle upon Tyne 2013.01 - 2016.01
A-levels & NVQ Level 3 - French, Media & Business Studies
Haberdashers Askes Knights Academy
LondonSkills
- Strategic planning and stakeholder management
- Data analysis and reporting
- B2B sales and account management
- Operational excellence and process design
- Communication skills and narrative ownership
- Business intelligence tools proficiency
- Critical thinking skills
- Presentation skills
- Market analysis expertise
- Technical proficiency
- Networking skills
- Sales techniques mastery
- Salesforce expertise
- Negotiation skills
- Microsoft Office Suite mastery
Languages
English
Fluent
French
Native
Affiliations
- Playing and Watching Football
- Keeping fit (Gym)
- Movies
- Watching Anime
References
References available upon request.
Timeline
New Partner Experience Team Lead
Deliveroo
2024.03 - 2026.03
Senior Sales Advisor/Apple Champion
EE / BT
2022.11 - 2024.03
Events Manager
Voodoo Events
2014.07 - 2016.06
BA - Business with International Management
Northumbria University
2013.01 - 2016.01
A-levels & NVQ Level 3 - French, Media & Business Studies
Haberdashers Askes Knights Academy