Rocco Giannone
Great Eccleston,Lancashire
Summary
Proactive problem-solver with keen ability to navigate fast-paced environments and manage multiple tasks simultaneously. Excellent communication and organisational skills, complimented by strong work ethic. Ready to contribute high energy and dedication to achieve success in the role of Future Second Officer.
Overview
8
8
years of professional experience
Work history
Flight Support Executive
Hangar 3 Blackpool Airport
02.2022 - Current
- Using strong knowledge of commercial operational requirements to ensure expeditious turnaround of flights
- Interacting with flight crew and customers to guarantee all flight operations are in line with safety standards
- Administrative responsibilities including invoicing and emailing.
Runner
Ivy Cheltenham
10.2023 - 10.2024
- Maintaining the brand by delivering excellent customer service
- Maintaining clean and tidy work stations throughout my shifts
- Working closely with and communicating with kitchen staff ensuring food was delivered to tables in a timely manner
- Remaining calm in high pressure and busy environments.
Waiter
The Cartford Inn
Little Eccleston
10.2016 - 01.2022
- Managing my own area of the Restaurant independently
- Managing payments via card or cash
- Speaking regularly on the phone with customers, managing room bookings and table reservations
- Taking and serving food and drink orders to customers
- Working as part of a large team alongside managerial staff to ensure a smooth service.
Education
APS MCC -
Simtech Aviation
CPL (CAA and EASA) - undefined
Aeros Gloucester
Multi engine instrument rating (CAA and EASA) - undefined
Aeros Gloucester
ATPL exams (CAA and EASA) -
Aeros Gloucester
Private Pilots Licence -
Aeros Gloucester
Triple Business B-Tech Diploma -
Blackpool Sixth Form College
GCSES -
Garstang Community Academy
Skills
- I am a confident and hard working person I have a willingness to learn and thrive on new challenges and am a highly motivated individual For example, I completed my commercial flight training in just thirteen months (whilst holding down part time employment) I have demonstrated strong customer focus, for example, handling high profile individuals whilst working as a Flight Support Executive at Hangar Three This was evidenced by both flight crew and customer feedback I understand the importance of strong team work and excellent communication skills Whilst working at Hangar Three we had the privilege of handling the Prime Minister's flight I worked closely with his flight and security team, playing a vital role in compiling and contributing to produce primary plans as well as contingencies In one of my previous roles I demonstrated the ability to assist and contribute towards the company I worked for receiving the "Number 1 Inn" award in the UK This was very rewarding - consequently I now know I want to be part of the best company to work for in travel in the UK!
Affiliations
- Mountain biking, fishing and running. I am part of a local hockey team and hold a level 2 England Hockey Umpiring Qualification.
References
References on request
Timeline
Runner
Ivy Cheltenham
10.2023 - 10.2024
Flight Support Executive
Hangar 3 Blackpool Airport
02.2022 - Current
Waiter
The Cartford Inn
10.2016 - 01.2022
CPL (CAA and EASA) - undefined
Aeros Gloucester
Multi engine instrument rating (CAA and EASA) - undefined
Aeros Gloucester
APS MCC -
Simtech Aviation
ATPL exams (CAA and EASA) -
Aeros Gloucester
Private Pilots Licence -
Aeros Gloucester
Triple Business B-Tech Diploma -
Blackpool Sixth Form College
GCSES -
Garstang Community Academy
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