Summary
Overview
Work history
Education
Skills
Certification
References
Affiliations
Timeline
AssistantManager

Robyn Grace Inglis

Uddingston,Scotland

Summary

Dedicated professional with a degree in Philosophy and Classics from the University of Glasgow, combining strong academic ability with practical experience in customer-facing roles. My studies developed key skills in critical thinking, logical analysis, clear communication, and independent research — all of which I am eager to apply in a graduate role.

Alongside my academic work, I have gained extensive experience in hospitality, demonstrating reliability, adaptability, and a strong commitment to service excellence. I manage responsibilities confidently, work well both independently and as part of a team, and remain focused under pressure. Now seeking a graduate opportunity that will allow me to build on my strengths, take on new challenges, and contribute meaningfully while continuing to grow.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Bar Staff

Morgan’s Tavern
Hamilton
05.2025 - 06.2025
  • Delivering friendly, efficient service in a busy local bar
  • Handling cash/card transactions, maintaining bar hygiene, and assisting with stock
  • Supporting team cohesion and ensuring a welcoming environment for regulars and new patrons alike

Barista

Costa Coffee
Hamilton
01.2014 - 01.2024
  • Delivered excellent customer service and support in a high-paced environment
  • Trained new staff in drink preparation, food hygiene, and point-of-sale systems
  • Ensured cleanliness, efficiency, and compliance with health and safety regulations

Education

Philosophy and Classics - Arts and Humanities

University of Glasgow
Glasgow, Glasgow City
08.2021 - 05.2025

SWAP Access to Humanities & Social Science - undefined

South Lanarkshire College (SWAP WEST)

Skills

  • Teamwork & Independence – Able to contribute effectively in collaborative environments while also working independently with minimal supervision; developed through academic projects and customer-facing roles
  • Time Management – Proven ability to prioritise tasks, meet tight deadlines, and balance competing demands, demonstrated by completing a university degree alongside part-time work and family responsibilities
  • Initiative & Problem Solving – Proactive approach to identifying needs and resolving issues; comfortable taking ownership of tasks and seeing them through to completion
  • Communication Skills – Strong written and verbal communicator, with experience engaging diverse audiences, handling enquiries, and contributing to group discussions and presentations
  • Customer Focus & Service Ethic – Committed to delivering a positive experience in all interactions, supported by years of hands-on hospitality experience
  • Adaptability – Quick to learn new systems, roles, and processes; comfortable with change and flexible working patterns
  • Attention to Detail – Consistently accurate in handling payments, following procedures, and maintaining high standards under pressure

Certification

  • City & Guilds Construction Skills (SCQF Level 3)
  • SQA: Painting & Decorating (SCQF Level 5), Health & Safety in Construction (SCQF Levels 4 & 6)
  • PASMA Certification – City of Glasgow College
  • Core Skills: ICT, Communication, Numeracy (SCQF Levels 3–4)
  • Barista Skills & Beverage Preparation Training – Costa Coffee
  • Costa Coffee – "Shooting Stars" Leadership Development Programme

References

Available on request.

Affiliations

  • Reading
  • Multi-Media with a particular interest in the gaming industry and technology
  • Health and Fitness

Timeline

Bar Staff

Morgan’s Tavern
05.2025 - 06.2025

Philosophy and Classics - Arts and Humanities

University of Glasgow
08.2021 - 05.2025

Barista

Costa Coffee
01.2014 - 01.2024

SWAP Access to Humanities & Social Science - undefined

South Lanarkshire College (SWAP WEST)

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Robyn Grace Inglis