Robyn Barrow
Southampton,Hampshire
Summary
Motivated professional with diverse experience across administrative and donor relations roles, with strengths in cultivating relationships and enhancing stakeholder engagement. Eager to contribute to impactful projects and drive positive change in future roles. Bringing strong interpersonal and communication skills, with knack for problem-solving and adaptability. Proven ability to work collaboratively in team environments while maintaining high level of organisation and attention to detail.
Overview
5
5
years of professional experience
Work History
Donor Relations Officer
University of Southampton
01.2025 - Current
- Cultivated relationships with key donors, stakeholders, and supporters to secure ongoing support for philanthropic projects.
- Responsible for the creation of bespoke reports sent to donors, including writing copy, and design.
- Developed stewardship and donor relations materials to enhance campaign messaging and support donor outreach.
- Evaluated impact of stewardship activities to enhance strategies for continuous improvement.
- Maintained a regularly updated CRM database of donor details to enhance record-keeping and facilitate efficient communication with supporters.
- Monitored project progress and adjusted plans and resources to ensure the achievement of objectives.
- Organised meetings and project updates by meticulously organising and distributing essential supporting materials.
- Developed a strong working relationship with the Widening Participation team and scholarship recipients, to meet donor expectations.
- Facilitated seamless communication between departments to enhance collaboration and efficiency.
Administrator
University of Southampton
08.2024 - 01.2025
- Streamlined daily administrative tasks, including scheduling meetings, organising files, and enhancing office efficiency.
- Delivered exceptional customer service by addressing client enquiries, resolving issues, and ensuring high levels of satisfaction.
- Kept office operations running smoothly and efficiently by implementing procedure improvements.
- Orchestrated communications across departments to efficiently schedule meetings and keep stakeholders informed on critical matters.
- Supervised supply purchases and tracking to ensure compliance with budgetary requirements.
- Organised travel logistics and secured accommodations for senior management, ensuring uninterrupted business operations.
- Adapted event specifications swiftly, showcasing flexibility and problem-solving capabilities.
Administrative Officer
University of Southampton
Southampton
11.2022 - 08.2024
- Facilitated training of invigilators on examination protocols to enhance efficiency and fairness in examination environments.
- Coordinated examination schedules, optimising venue allocation and resource management to ensure seamless operation of exam sessions.
- Organised training sessions for academic staff on updated examination regulations, fostering a culture of continuous improvement.
- Addressed student queries regarding examination timetables and procedures to enhance communication and alleviate anxiety.
- Worked as part of an administrative team, identifying and suggesting improvements to internal administration processes and systems.
- Managed incoming calls and emails efficiently, recording accurate messages, and ensuring prompt follow-up on enquiries.
- Administered payroll and oversaw employee expense processing while maintaining precise financial records.
Criminal Records Administrator
ACRO
Whiteley
09.2021 - 11.2022
- Analysed complex problems, evaluated multiple solutions, and made informed decisions to enhance operational efficiency.
- Thrived in high-pressure environments by consistently meeting tight deadlines and adapting to rapid changes.
- Processed large volumes of data efficiently to ensure timely analysis and reporting.
- Optimised processing systems by implementing advanced troubleshooting techniques, and ensuring seamless task transitions.
- Facilitated continuous improvement initiatives by engaging in problem-solving activities to enhance teamwork effectiveness.
- Engaged with diverse stakeholders to address queries and requests promptly.
- Developed expertise in two complex processes, enabling colleagues to seek guidance and support on tasks.
- Facilitated training for colleagues across departments to enhance team collaboration and performance.
- Crafted user-friendly process guides to enhance clarity and effectiveness for end users.
Online English Teacher
EF Education First
03.2021 - 09.2021
- Delivered interactive online English lessons to students across various age groups, enhancing their language proficiency.
- Enhanced pronunciation and grammar skills to foster improved conversational abilities.
- Collaborated with administrators to address behavioural issues and enhance student support frameworks.
- Adapted swiftly to classroom situations and communicated feedback effectively to the team.
- Created effective teaching strategies for students based on individual needs to ensure learning development.
- Managed scheduling and timekeeping efficiently to ensure punctual start and end times for all online sessions.
- Maintained knowledge and respect for cultural differences within the classroom.
Education
Bachelor of Arts - History and Film Studies
University of East Anglia
Norwich2019
A-Levels -
Barton Peveril College
Eastleigh2015
GCSEs -
Bitterne Park School
Southampton2013
Skills
- Project management
- Fundraising strategy
- Stakeholder communication
- Data analysis
- Report writing
- Process improvement
- Relationship management
- Administrative support
- Microsoft Office proficiency
- Investigative research and reporting
- Cultural awareness
- Policy development
- Time management
- Record keeping accuracy
- Data confidentiality
- Document processing
Timeline
Donor Relations Officer
University of Southampton
01.2025 - Current
Administrator
University of Southampton
08.2024 - 01.2025
Administrative Officer
University of Southampton
11.2022 - 08.2024
Criminal Records Administrator
ACRO
09.2021 - 11.2022
Online English Teacher
EF Education First
03.2021 - 09.2021
Bachelor of Arts - History and Film Studies
University of East Anglia
A-Levels -
Barton Peveril College
GCSEs -
Bitterne Park School