Robyn Allen
Coleraine
Summary
BA (Hons) Spanish with French graduate, currently completing an MSc in Human Resource Management. Five years’ experience in healthcare, including residential care and hospital administration, developing strong skills in communication, organisation and team support.
Overview
7
7
years of professional experience
Work history
Healthcare Assistant
MPA Recruitment
Coleraine
2025.12 - 2026.06
- Adapt quickly to new care homes, teams and residents, demonstrating flexibility, teamwork and strong interpersonal skills.
- Manage challenging situations independently, applying problem-solving and decision-making to maintain safety and high-quality service.
- Ensure accurate record keeping and policy compliance, contributing to efficient operations and quality standards.
Care Assistant
Macklin Care Homes, Rathaenae Nursing Home
Coleraine
2025.08 - 2025.11
- Supported care for 30+ residents per ward, improving daily routines and ensuring personalised support in a busy, multi-departmental environment.
- Collaborated with multidisciplinary teams to streamline ward procedures, improving workflow and supporting consistent, high-quality resident care.
- Maintained accurate resident records and adherence to care policies, reducing errors and ensuring regulatory compliance.
Ward Clerk
First Choice Recruitment
Coleraine
2024.07 - 2025.07
- Processed and managed patient records using hospital software, ensuring accuracy and compliance with administrative procedures.
- Resolved patient inquiries efficiently, improving satisfaction and contributing to a positive ward environment.
- Prepared discharge documents and coordinated discharge processes, supporting smooth operations and enhancing patient experience.
Support Worker
Healthcare Ireland, Bohill Bungalows
Coleraine
2019.09 - 2024.02
- Provided personalised support to adults with learning disabilities, promoting independence and wellbeing while maintaining health, safety and security standards.
Community Healthcare Assistant
Bluebird Care
Coleraine
2023.06 - 2023.09
- Managed a personal schedule across multiple client visits, ensuring deadlines were met snd services delivered efficiently, demonstrating strong time-management, attention to detail and organisational skills.
- Administered medications safely and accurately, upholding strict compliance with protocols and safeguarding client wellbeing.
- Fostered positive relationships with clients, adapting to diverse needs and providing high-quality care while working independently.
Education
MSc - Human Resource Management
Queen's University Belfast
Belfast, Northern Ireland 1 2025 - 1 2026
BA (Hons) - Spanish with French
Manchester Metropolitan University
Manchester, United Kingdom 1 2021 - 1 2025
Skills
- HR Operations & Administration
- Employee Relations
- Employment Law & HR Compliance
- Grievance & Disciplinary Procedures
- Absence & Turnover Analysis
- HR Data Analysis & Reporting
- High-Volume Employee Support
- Written & Verbal Communication
Languages
English
Spanish
French
Timeline
Healthcare Assistant
MPA Recruitment
2025.12 - 2026.06
Care Assistant
Macklin Care Homes, Rathaenae Nursing Home
2025.08 - 2025.11
Ward Clerk
First Choice Recruitment
2024.07 - 2025.07
Community Healthcare Assistant
Bluebird Care
2023.06 - 2023.09
Support Worker
Healthcare Ireland, Bohill Bungalows
2019.09 - 2024.02
MSc - Human Resource Management
Queen's University Belfast
1 2025 - 1 2026
BA (Hons) - Spanish with French
Manchester Metropolitan University
1 2021 - 1 2025