Robin Aspain
Great Barr,Birmingham
Summary
Dedicated automotive professional with expertise in advanced diagnostics, servicing, and repairs of hybrid and full electric vehicles. Demonstrates a strong attention to detail ensuring first-time fixes and excels in liaising with customers regarding their vehicles. Possesses robust administrative support skills and a willingness to learn, aiming to continually enhance technical proficiency and customer satisfaction.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Master Technician
Volkswagen Van Centre Birmingham
03.2016 - 01.2025
- Volkswagen Accredited Advanced Apprenticeship - NVQ Level 3 Vehicle Maintenance and Repair - June 2011
- Qualified as a Diagnostic Technician January 2020
- I carry out both mechanical and electrical vehicle rectification work on a daily basis to manufacturer standards.
- I use Advanced Diagnostic Techniques when assisted diagnostics was no longer possible, this includes using current flow diagrams and knowledge of the brand.
- Qualified as an Accredited Volkswagen CV Master Technician in December 2022. This role includes diagnosing vehicles and speaking with customers to gain information on sporadic faults that are not easily replicated or have a more complex root cause
- High Voltage Technician 3.0 Qualification - I can work on Hybrid and Full electric vehicles, this is the current highest level available in Volkswagen CV and includes the ability to undertake all kinds of mechanical and electrical work on a high voltage vehicle within the brand, with a de-energised HV system
- Progressed to achieve High Voltage Expert Qualification IMI Level 4 - this allows me to work on all de-energised HV systems and on live HV systems that are unable to be de-energised. Carry out work within the high voltage battery including replacing battery cells and control units whilst wearing all required PPE and breathing equipment whilst following strict safety protocols
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Supported team by demonstrating respect and willingness to help.
- I have gained multiple specialisms within the VWCV network and more information on these can be given on request.
Service Technician
Volkswagen Van Centre Bilston
10.2015 - 03.2016
- Carrying out servicing, repairs both electrical and mechanical. Diagnosing faults.
Service Technician
Volkswagen Van Centre Birmingham
06.2011 - 10.2015
- Carrying out routine service and maintenance work.
- Ensuring all paperwork is completed correctly to describe work undertaken.
- Carrying out mechanical rectification to brand standards.
- Started to carry out basis diagnostics both mechanical and electrical.
- Following the correct procedures specified.
Motor Technician Apprentice
Volkswagen Van Centre Birmingham
09.2007 - 06.2011
- Gained my NVQ Level 3 Motor Trade certificate and became a qualified Volkswagen service technician
- Worked closely with my mentor, carried out both routine maintenance and mechanical repair work.
- Began working independently carrying out servicing tasks.
- Carried out block release training down in Milton Keynes (VW National Learning Centre).
- Achieved VW Service Technician Accreditation once completed my apprenticeship.
Education
Hamstead Hall Secondary School - GCSE
Hamstead Hall Secondary School
09.2001 - 06.2006
IMI Level 1 - Light Vehicle Maintenance and Repairs
City College Birmingham - Tyseley Campus
09.2006 - 07.2007
Skills
- Perform advanced diagnostics
- Liasing with customers in regards to their vehicles
- Carrying out servicing and repairs on hybrid and full electric vehicles
- A strong attention to detail to ensure a first time fix
- Administrative support
- Willingness to learn
Custom
Person and professional references available upon request.
Timeline
Master Technician
Volkswagen Van Centre Birmingham
03.2016 - 01.2025
Service Technician
Volkswagen Van Centre Bilston
10.2015 - 03.2016
Service Technician
Volkswagen Van Centre Birmingham
06.2011 - 10.2015
Motor Technician Apprentice
Volkswagen Van Centre Birmingham
09.2007 - 06.2011
IMI Level 1 - Light Vehicle Maintenance and Repairs
City College Birmingham - Tyseley Campus
09.2006 - 07.2007
Hamstead Hall Secondary School - GCSE
Hamstead Hall Secondary School
09.2001 - 06.2006
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