ROBERTO PULIDORI
London
Summary
Positive and reliable, with plenty of experience in customer service and knack for multi-tasking in fast-paced environments. I am skilled in communication and good at problem-solving, ensuring smooth and pleasant interactions with customers and colleagues. Committed to creating memorable customer experiences and contributing to a vibrant work atmosphere
Overview
4
4
years of professional experience
Work History
Barista/Waiter
Le Cordon Bleu
City of London
12.2024 - 01.2025
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Advised on food and drink choices based on customer preferences.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
Bartender/ Waiter
The wolseley Hospitality group
London
10.2021 - 10.2022
- Developed and maintained an extensive knowledge of cocktails and drinks
- Managed inventory and ordering to ensure all necessary ingredients were available to meet demand
- Maintained a clean, organised, and well-stocked bar
- Advised customers on wine and beverage pairings with selected food items.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Accurately took orders, making menu recommendations as appropriate.
Bartender
Cocktail Barista Artworks
London
08.2020 - 10.2021
- Preparing beverages and serving them at the bar or through the wait staff
- Maintaining a clean and organised work environment
Education
(Bachelors) - Film
University of Greenwich
London 9 2017/2017 - 7 2020/2020
Skills
- Teamwork and collaboration
- Critical-thinking
- Latte artistry
- Positive attitude under pressure
- Attention to Detail
- Cashing up procedures
Languages
English
German
Italian
Custom
- Writing
- Reading
- Traveling
- Gaming
Timeline
Barista/Waiter
Le Cordon Bleu
12.2024 - 01.2025
Bartender/ Waiter
The wolseley Hospitality group
10.2021 - 10.2022
Bartender
Cocktail Barista Artworks
08.2020 - 10.2021
(Bachelors) - Film
University of Greenwich
9 2017/2017 - 7 2020/2020
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