Roberto Bustamante
London,BNE
Summary
Adept in time management and bilingual communication, I significantly enhanced customer satisfaction and bring consistent friendly attitude wherever I go. Leveraging expertise in espresso machine operation, I consistently contributed to a positive and efficient team environment, mastering both hard and soft skills to excel in fast-paced settings. As well as maintaining and managing coffee machines I am a hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs, and consistently manages numerous office building floors independently with no supervision and at relative ease.
Overview
7
7
years of professional experience
Work History
Barista
White Fig Bakery
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
Barista
Costa Coffee
07.2022 - 09.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Cleaner
Andron Facilities
10.2021 - 08.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Food Waiter
Bar El Aguila
06.2018 - 05.2019
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
Education
BBA - Business And Finance
University of Greenwich
London, United Kingdom05-2025
High School Diploma -
IES Joaquin Rodrigo
Madrid, Spain05-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Bilingual (Spanish, English)
- Cash handling
- Opening and closing duties
- Espresso machine operation
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Barista
White Fig Bakery
10.2023 - Current
Barista
Costa Coffee
07.2022 - 09.2023
Cleaner
Andron Facilities
10.2021 - 08.2022
Food Waiter
Bar El Aguila
06.2018 - 05.2019
BBA - Business And Finance
University of Greenwich
High School Diploma -
IES Joaquin Rodrigo
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